Alex Barrett
Oconomowoc,WI
Summary
Detail-oriented professional with experience in patient care, record-keeping, and client-facing roles in healthcare settings. Skilled in maintaining accuracy, collaborating with care teams, and delivering empathetic service to support positive outcomes. Strong organizational and communication abilities, with a focus on precision and efficiency in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Wisconsin Community Services
Watertown, WI
05.2024 - 11.2024
- Managed employee lifecycle processes, including onboarding, training development, and compliance tracking
- Conducted 80+ audits monthly to ensure compliance with state licensing standards
- Designed and distributed stakeholder surveys to capture actionable feedback
- Designed and implemented efficient procurement and scheduling systems
Community Resource Coordinator
Inclusa
Dodge County, WI
05.2023 - 05.2024
- Collaborated with interdisciplinary teams to develop personalized care plans for clients
- Conducted assessments to identify client needs and matched them with appropriate programs and services
- Navigated complex systems to enroll clients in programs while ensuring compliance with regulations
- Acted as a liaison between clients and healthcare providers, advocating for effective and efficient resource allocation
- Maintained HIPAA-compliant records and prepared detailed quarterly reports with 100% accuracy
Financial Aid Officer
UW Whitewater
Whitewater, WI
09.2022 - 05.2023
- Analyzed and reconciled financial reports to ensure precise and timely federal aid disbursements
- Facilitated workshops to improve understanding of financial aid options
- Performed Return to Title IV (R2T4) calculations to determine the portion of federal financial aid to be returned when students withdrew
- Evaluated students' eligibility for continued aid by reviewing satisfactory academic progress (SAP)
ABA Behavior Technician
Genesee Community Services
Waukesha County, WI
09.2019 - 09.2020
- Implemented behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA)
- Conducted regular assessments to monitor progress and adapt intervention strategies as needed
- Documented client behavior data and maintained accurate records to ensure program fidelity
- Built rapport with clients and families to facilitate engagement and achieve therapy goals
Lead Sales Associate
Hooves and Paws
Oconomowoc, WI
06.2016 - 09.2019
- Supervised daily operations, providing training and mentorship to improve team performance
- Managed inventory systems, reducing stock discrepancies and enhancing efficiency
- Delivered exceptional customer service by identifying customer needs and providing tailored solutions
- Trained and mentored team members to enhance product knowledge and improve sales techniques
Inpatient Admitting Registrar
Froedtert Hospital
Wauwatosa, WI
02.2017 - 07.2017
- Completed pre-registration activities such as obtaining authorizations, scheduling appointments, and verifying insurance benefits.
- Ensured compliance with HIPAA regulations governing the release of confidential patient information.
- Communicated thoroughly with internal teams such as cardiology, MRI, CT, laboratory and radiology, creating seamless and low-stress patient experience and efficient hospital operations.
- Assisted with patient transport throughout the hospital.
Education
Bachelor of Science - Psychology
University of Wisconsin - Parkside
05.2022
Skills
- Data collection and analysis
- Data Entry
- Report Generation
- Microsoft 365
- Customer Relationship Management
- Cross-functional Teamwork
- Survey Administration
- Assessment Administration
- HIPAA compliance expertise
- Crisis prevention intervention (CPI)
- Medication administration
- Confidentiality and HIPAA
Certification
Basic Life Support
Timeline
Quality Assurance Specialist
Wisconsin Community Services
05.2024 - 11.2024
Community Resource Coordinator
Inclusa
05.2023 - 05.2024
Financial Aid Officer
UW Whitewater
09.2022 - 05.2023
ABA Behavior Technician
Genesee Community Services
09.2019 - 09.2020
Inpatient Admitting Registrar
Froedtert Hospital
02.2017 - 07.2017
Lead Sales Associate
Hooves and Paws
06.2016 - 09.2019
Bachelor of Science - Psychology
University of Wisconsin - Parkside
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