Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alex Benitez

FL

Summary

Proven expertise in vehicle maintenance and customer service, honed at Lakeland Florida Kenworth. Excelled in fostering trust through education on vehicle care, achieving high satisfaction rates. Skilled in multitasking and computer use, consistently surpassed sales targets by effectively upselling. Demonstrated strong organizational abilities in fast-paced settings, ensuring safety and regulatory compliance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Advisor

Lakeland Florida Kenworth
Lakeland, FL
02.2024 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Mobile Diesel Technician

Rush Truck Center
Haines City, FL
06.2021 - 02.2024
  • Collaborated effectively with colleagues to provide seamless support during large-scale projects involving multiple vehicles.
  • Maintained a safe working environment by implementing proper safety protocols during repair tasks.
  • Ensured regulatory compliance by staying up-to-date on industry standards, certifications, and best practices for diesel engine service and repair.
  • Optimized fleet efficiency by recommending appropriate upgrades or replacements for aging diesel equipment.

Technician

Huston Cadillac Buick Gmc
Lake Wales
11.2019 - 03.2021
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Education

Associate In Electronics Engineering Technology - Diesel Technology

Universal Technical Institute
Orlando, FL
06.2021

Associate In Electronics Engineering Technology - Paccar

Peterbilt Technical Institute
Dallas, TX
06.2021

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment

Certification

Paccar certified

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Service Advisor

Lakeland Florida Kenworth
02.2024 - Current

Mobile Diesel Technician

Rush Truck Center
06.2021 - 02.2024

Technician

Huston Cadillac Buick Gmc
11.2019 - 03.2021

Associate In Electronics Engineering Technology - Diesel Technology

Universal Technical Institute

Associate In Electronics Engineering Technology - Paccar

Peterbilt Technical Institute
Alex Benitez