ALEXANDER BLACK
Valdese,NC
Summary
Dedicated college student with a strong work ethic, actively pursuing an internship in the legal field while completing undergraduate studies. Proven expertise in customer relationship management, consistently achieving high levels of satisfaction and retention through persuasive communication and sales techniques. Demonstrated leadership skills in educational environments, delivering impactful training programs that enhance member engagement and retention. Collaborative team player with a history of strategic planning and fostering teamwork to drive organizational success.
Overview
5
5
years of professional experience
Work History
Vice President of New Member Education
Pi Lambda Phi Fraternity
01.2026 - Current
- Developed and implemented comprehensive new member training programs to enhance engagement and retention.
- Assessed educational materials for clarity and alignment with organizational values and objectives.
- Facilitated workshops to equip members with essential skills for successful integration into the organization.
- Collaborated with cross-functional teams to refine onboarding processes, ensuring a seamless experience for new members.
Sales Associate
Lowe’s Home Improvement
05.2023 - Current
- Managed inventory systems while conducting regular Physical Inventories and intermittent audits to reconcile inventory.
- Ensure valid deliveries occur for both inbound receipts and outbound stock transfers.
- Provide engaging customer service while consulting on DIY project needs.
- Participated in cross-team emergency response efforts to support neighboring stores in the wake of Hurricane Helene.
Kitchen Staff
Chic-Fil-a
01.2021 - 02.2022
- Trusted to concurrently perform multiple food prep and closing operations with no supervision.
- Personally trained all existing kitchen staff at the Hickory 127 Store.
Education
Bachelor of Science - Business Administration and Law, Economic Analysis
Western Carolina University
Cullowhee, NC02-2027
Bachelor of Science - Corporate Finance
Western Carolina University
Cullowhee, NC05-2027
High School - undefined
University Christian High School
Hickory, NC06.2023
Skills
- Strong work ethic
- Articulate and accommodating spirit
- Problem solving
- Thrives in dynamic environments
- Strong sense of responsibility
- Attention to detail
- Organizational leadership
- Excellent communication
Timeline
Vice President of New Member Education
Pi Lambda Phi Fraternity
01.2026 - Current
Sales Associate
Lowe’s Home Improvement
05.2023 - Current
Kitchen Staff
Chic-Fil-a
01.2021 - 02.2022
High School - undefined
University Christian High School
Bachelor of Science - Business Administration and Law, Economic Analysis
Western Carolina University
Bachelor of Science - Corporate Finance
Western Carolina University
CONTACT
- PHONE: 828-405-0043
- Https://www.linkedin.com/in/alexander-black-3a2986324/
- EMAIL: Alex12456790@gmail.com