Alex Browning
Las Vegas,NV
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and a real go-getter. Excellent public speaking skills and knowledge of history, art, and culture.
Overview
9
9
years of professional experience
Work History
Guest Service Agent
The Mob Museum
10.2023 - Current
- Greeted guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Communicated professionally with guests, answering questions and addressing concerns to boost satisfaction.
- Consistently maintained professional, friendly demeanor with guests.
Museum Guide
Paradox Museum
07.2023 - 09.2023
- Developed engaging and informative scripts, guiding tour members through attractions.
- Established positive relationships with tour members through fun and engaging conversation.
- Collaborated with other tour guides to provide a comprehensive and enjoyable experience.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Sales Associate
Voodoo Doughnut
03.2017 - 03.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Sprinkles Cupcakes Inc.
12.2014 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Venice Senior High School
Los Angeles, CASkills
- Critical Thinking
- Active Listening
- Customer Satisfaction
- Excellent Communication
- Dependable and Responsible
- Flexible and Adaptable
Timeline
Guest Service Agent
The Mob Museum
10.2023 - Current
Museum Guide
Paradox Museum
07.2023 - 09.2023
Sales Associate
Voodoo Doughnut
03.2017 - 03.2020
Sales Associate
Sprinkles Cupcakes Inc.
12.2014 - 02.2017
High School Diploma -
Venice Senior High School
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