Alex Bush
Restaurant Manager
Denver,CO
Summary
Reliable individual proudly offering 18 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Bar Manager
Pinery Country Club
Denver, CO
04.2022 - Current
- Crafted drink and cocktail menu items.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events..
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed ordering and inventory of beer, wine, liquor.
Bartender
Jacquard Hotel
Denver, CO
10.2017 - 02.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Room Service Server
Four Seasons Hotel
Denver, CO
01.2015 - 04.2017
- Prepared special services for guests such as honeymoon and other romantic packages.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Verified accuracy and quality of orders before delivery.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Line Cook
Four Seasons Hotel
Denver, CO
05.2013 - 01.2015
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Handled portion control activities according to specified instructions provided by chef.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Executive Chef
Luciano's Italian Restaurant
Laramie, WY
08.2012 - 05.2013
- Oversaw business operations, inventory control and customer service for restaurant.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Collaborated with staff members to create meals for large banquets.
- Coordinated employee schedules and developed staff teams to boost productivity.
Education
Associate of Applied Science - Business Management
Laramie County Community College
Cheyenne, WY 08.2010 - 05.2013
Skills
Training and mentoring
Dining room management
Mixology expertise
Wine and liquor knowledge
Scheduling
Recipes and menu planning
Timeline
Restaurant Bar Manager
Pinery Country Club
04.2022 - Current
Bartender
Jacquard Hotel
10.2017 - 02.2022
Room Service Server
Four Seasons Hotel
01.2015 - 04.2017
Line Cook
Four Seasons Hotel
05.2013 - 01.2015
Executive Chef
Luciano's Italian Restaurant
08.2012 - 05.2013
Associate of Applied Science - Business Management
Laramie County Community College
08.2010 - 05.2013