Antoinette Benda
Palos Heights,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Have worked in the hospitality industry for 10 years and have strong customer service , organization and time management skills. I am dedicated to providing top-tier service to guests.
Overview
1
1
year of professional experience
Work History
Restaurant Bar Manager
Hero's West Lemont
Lemont, IL
08.2023 - Current
- Created monthly schedules for bar staff based on anticipated business volume.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Maintained an organized bar area and ensured cleanliness of all glassware and equipment.
- Managed cash register operations, including taking payments from customers, issuing change and providing receipts.
- Trained new bartenders on proper preparation techniques for a variety of cocktails and mixed drinks.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance to ensure quality control was maintained at all times.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Developed and implemented bartender training programs, policies and procedures.
- Proficient in event coordination, from initial planning to flawless day-of execution.
Education
Associate of Arts - General Studies
Moraine Valley Community College
Palos Hills, IL05-2014
Skills
- Employee Scheduling
- Menu development
- Customer Relations
- Performance monitoring
- Restaurant Management
- Event Coordination
- Bar Management
- Staff Training
- Training and mentoring
- Customer Relationship Building
- Team Leadership
References
References available upon request.
Timeline
Restaurant Bar Manager
Hero's West Lemont
08.2023 - Current
Associate of Arts - General Studies
Moraine Valley Community College
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