Maggie Castellano
Melbourne,FL
Summary
Level III Contractor & Code Compliance Inspector with Brevard County BOCC, adept at regulatory compliance and conflict resolution. Proven track record in educating co-workers, citizens and mediating disputes, while ensuring adherence to Building codes. Skilled in report preparation and training, fostering a culture of safety and excellence in code enforcement.
Overview
22
22
years of professional experience
Work History
Level III Contractor & Code Compliance Inspector/Investigator
Brevard County BOCC
08.2008 - Current
Planning & Dev Contractor and Code Compliance Officer.
Responsibilities:
- Maintain Education on County Code of Ordinances and State Statutes.
- Ability to communicate effectively when citizen requires education or redirecting
- Educate new officers to recognize what violations exist, reactively and proactively
- Provide detailed instruction for issuance of Citations to Violators, Stop Work Orders and Notice of Violations
- Investigation of Licensed Contractors as well as Unlicensed Contractors for: different levels of misconduct and/or poor workmanship; disregard of County & State regulations; recognizing financial harm and/or Elder Abuse; mediate contractual disputes
- Interaction and communication with Brevard County Departments; Brevard County Sheriff Office; Municipal Police Departments; Dept of Business & Professional Regulation, Governors Office, Dept of Financial Services / Workers Compensation Division; Florida Insurance Division
- Co-Investigate multi-jurisdictional cases along side other County agencies or City Municipalities
- Conduct education seminars with local Homeowner Associations to provide education to citizens regarding hiring professionals
- Participate in the Brevard County Citizen Academy presentations
- Investigate wide range of Code Enforcement complaints through to compliance
- Provide testimony for depositions in civil cases
- Prepare case documentation for Special Magistrate Hearings when necessary
- Review of submitted complaints and delegation to investigators; monitor assignments and provide guidance for compliance
- Compile monthly reports
Permit and Housing Technician Positions
Brevard County BOCC
01.2004 - 08.2008
Planning & Development / Permitting
Permit Technician
- Self educated on Florida Building Codes, Brevard County Code of Ordinances
- Promoted to Lead Permit Technician; trained new permit technicians; oversaw permit intake and entry; processed performance reviews
- Cursory permit & survey review on pools, fencing & other smaller projects; Sign permit review and issuance
- Recruited to E-911/Address Assignment (AA) section: Review & addressing of new subdivision plans; continued maintenance of County survey maps; processing of new street names with legal descriptions
- Created Metes & Bounds descriptions and access road Resolutions
- Communicated with Private, County & State GIS Depts to provide updated County roads & properties
Education
F.A.C.E. Level II -
Administrative Aspects
08-2025
F.A.C.E. Level IV -
Officer Safety And Field Applications
10-2024
PPL / Brevard County -
Personal, Professional & Leadership Institute
05-2024
F.A.C.E. Level III -
Legal Issues of Code Enforcement
10-2023
ELI -
Executive Leadership Institute
07-2019
F.A.C.E. Level I -
Fundamentals of Code Enforcement
05.2018
CLOAF Level 3 -
Contractor Licensing Official Association of Florida
11.2017
EDP -
Employee Development Program
07.2010
Skills
- Building Code regulation and compliance
- Code Enforcement regulation and compliance
- Regulatory compliance
- Safety
- Contract review
- Survey review
- Customer service
- Effective verbal and written communication
- Conflict resolution
- Training and development
- Task delegation, scheduling, and planning
- Adaptability and flexibility
- Report preparation
- Multitasking and organization
- Attention to detail
Languages
Spanish
Professional
Affiliations
- City of Melbourne Code Enforcement Board member 11 years
- Brevard County Employee Wellness Committee
- Brevard County Employee Advocacy & Grievance Committee
References
- Misty Shirah, Manager Development Services, 321-350-9228, known 7.5 years
- Claudine Mickle, Assistant Manager Development Services, 321-350-8275, known 17 years
- Lee Ann McCullough Wham, Environmental Program Manager ERM, 321-350-8436, known 17 years
- Marc Smith, Project Coordinator Public Works, 937-417-1030, known 4 years
Timeline
Level III Contractor & Code Compliance Inspector/Investigator
Brevard County BOCC
08.2008 - Current
Permit and Housing Technician Positions
Brevard County BOCC
01.2004 - 08.2008
F.A.C.E. Level II -
Administrative Aspects
F.A.C.E. Level IV -
Officer Safety And Field Applications
PPL / Brevard County -
Personal, Professional & Leadership Institute
F.A.C.E. Level III -
Legal Issues of Code Enforcement
ELI -
Executive Leadership Institute
F.A.C.E. Level I -
Fundamentals of Code Enforcement
CLOAF Level 3 -
Contractor Licensing Official Association of Florida
EDP -
Employee Development Program
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