Alex Castillo
Cedar Rapids
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service, USPS
03.2017 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Learned and memorized over 450 customer names and mailboxes.
Car Sales Consultant
Auto Specialist Llc
01.2016 - 02.2017
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Car Salesperson
Jim Miller Buy-rite
01.2014 - 01.2016
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Developed successful sales strategies to maximize customer satisfaction and profit.
Journeyman Plumber
A-1 Quality Plumbing
08.2001 - 01.2014
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Measured, threaded, and cut materials to correct angles.
- Offered guidance and training to junior team members.
- Filled pipe systems with water and air to determine location of leaks.
Education
Trade - Plumbing Technology
Kirwood Community College
Cedar Rapids, IA01.2001
GED -
Kirkwood Community College
Cedar Rapids, IA05.1992
Skills
- Observation
- Conflict Resolution
- Stress Management
- Safe Driving
- Reliability
- Computer Literacy
- Organizational Skills
- Postal Regulations
- Vehicle Maintenance
- Mail Sorting
Timeline
Rural Mail Carrier
United States Postal Service, USPS
03.2017 - Current
Car Sales Consultant
Auto Specialist Llc
01.2016 - 02.2017
Car Salesperson
Jim Miller Buy-rite
01.2014 - 01.2016
Journeyman Plumber
A-1 Quality Plumbing
08.2001 - 01.2014
Trade - Plumbing Technology
Kirwood Community College
GED -
Kirkwood Community College