Nicole Goldfus
East Aurora,New York
Summary
Motivated and enthusiastic Job Title with proven success at modeling highest delivery standards to customers in any location, whether rural or urban. Tireless customer-focused professional with innate navigational sense to find obscure delivery addresses. Focuses on details and consistently delivers correct mail and packages to correct address on time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Rural Mail Carrier
USPS
Boston
12.2006 - Current
- Handled accurate cash payments for postage and incurred fees.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Teacher Aide
Stanley G Falk School
Buffalo, NY
02.2005 - 10.2006
- Developed and implemented classroom routines to address varying student needs.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Manager
Blasdell Pizza
Hamburg, NY
01.1993 - 02.2005
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Master Of Arts - Special Education
Canisius College
Buffalo, NYBachelor's Of Science - Elementary Education
SUNY Buffalo State
Buffalo, NY06.2003
Skills
- Service Sales
- Address management system
- Observation
- Route Planning
- Dependability
- Mail-sorting and delivery sequence
- Mail Sorting
Timeline
Rural Mail Carrier
USPS
12.2006 - Current
Teacher Aide
Stanley G Falk School
02.2005 - 10.2006
Manager
Blasdell Pizza
01.1993 - 02.2005
Master Of Arts - Special Education
Canisius College
Bachelor's Of Science - Elementary Education
SUNY Buffalo State