Stephanie Green
Deming,NM
Summary
Proven leader in enhancing team performance and customer satisfaction at Curves Fitness, demonstrating exceptional organizational skills and customer service. Expert in route planning and problem-solving, significantly improving operational efficiency. Renowned for dependability and fostering teamwork, achieving notable membership growth and revenue increase.
Overview
17
17
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
Deming, NM
01.2022 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Team Member
Tractor Supply
Deming, NM
04.2019 - 02.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Floor Associate
Walmart
Deming, NM
04.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Club Manager
Curves Fitness
Deming, NM
03.2011 - 02.2012
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
Transportation Manager
NM Transportation
Deming, NM
05.2008 - 02.2009
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Education
Associate Of Applied Science - Occupational Therapy
Western New Mexico University
Silver City, NM12.2013
Skills
- Dependability
- Load balancing
- Prioritization
- Observation
- Route planning
- Mail distribution
- Package handling
- Weather preparedness
- Safe driving
- Hand-eye coordination
- Vehicle maintenance
- Attention to detail
- Schedule management
- Service sales
- Teamwork and collaboration
- Customer service
Timeline
Rural Mail Carrier
United States Post Office
01.2022 - Current
Team Member
Tractor Supply
04.2019 - 02.2020
Sales Floor Associate
Walmart
04.2018 - 12.2018
Club Manager
Curves Fitness
03.2011 - 02.2012
Transportation Manager
NM Transportation
05.2008 - 02.2009
Associate Of Applied Science - Occupational Therapy
Western New Mexico University