Overview
Work History
Education
Skills
Timeline
Generic

Alex Cedeno

Orlando,FL

Overview

5
5
years of professional experience

Work History

Cashier

Ssp America
Orlando
01.2023 - 07.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Shift Manager

McDonald’s
Orlando , FL
05.2021 - 11.2022
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured compliance with food safety regulations and quality standards.
  • Resolved conflicts between staff members in a professional manner.

Crew Leader

Meson sandwiches
Orlando
03.2021 - 09.2021
  • Monitored inventory levels and ordered supplies as needed.
  • Conducted regular reviews of work orders to confirm completeness of project requirements.
  • Trained new hires on job duties, safety protocols, and company policies.

Crew Trainer

McDonald
Orlando , FL
11.2019 - 01.2021
  • I trained any new employees that would come in , as well as overlooked anything they would do wrong , followed proper sanitation procedures,
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.

Education

High School Diploma -

Potters House Academy
Orlando , FL
05-2020

Skills

  • Returns processing
  • Cash Handling
  • Cash Register Operation
  • Drawer balancing
  • Hot to run a store under stress
  • Manage store traffic
  • Always lend a hand to anyone

Timeline

Cashier

Ssp America
01.2023 - 07.2024

Shift Manager

McDonald’s
05.2021 - 11.2022

Crew Leader

Meson sandwiches
03.2021 - 09.2021

Crew Trainer

McDonald
11.2019 - 01.2021

High School Diploma -

Potters House Academy
Alex Cedeno