Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Alex Chachas

San Diego,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Wedbush Securities
San Diego, CA
06.2019 - 09.2021

Collected customer feedback and made process changes to exceed customer satisfaction goals.

  • Provided primary customer support to internal and external customers.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Science - International Relations And Affairs

University of San Diego
San Diego, CA
05.2024

Skills

  • Efficient and Detail-Oriented
  • Data Entry and Maintenance
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Verbal and Written Communication
  • Building Customer Trust and Loyalty

Timeline

Customer Service Representative

Wedbush Securities
06.2019 - 09.2021

Bachelor of Science - International Relations And Affairs

University of San Diego

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Alex Chachas