Alex Chaney Borst
Forest Park,IL
Summary
Dynamic technical support professional with extensive experience in system troubleshooting and maintenance, dedicated to ensuring seamless operations through effective communication and innovative problem-solving. Demonstrated success in fostering collaborative team environments while adeptly adapting to evolving requirements and challenges. Recognized for a proactive approach that addresses immediate issues and anticipates potential obstacles, resulting in reliable outcomes. Committed to leveraging technical proficiency to enhance team performance and drive organizational success.
Overview
7
7
years of professional experience
Work History
Technical Assistant
Triton College Testing Center
03.2023 - 03.2024
- Making appointments, filing tests, proctoring tests, answering phone calls, greeting students at the front desk, cleaning duties.
- Enhanced data management practices through implementation of new software tools and systems.
- Supported project teams by coordinating schedules and managing documentation processes.
Special Needs Paraeducator
Soaring Eagle Academy
04.2022 - 02.2023
- Special Needs Paraeducator. Assisting one-on-one with neurodiverse children.
- Supported classroom instruction by implementing individualized education plans for students with diverse learning needs.
- Facilitated small group activities to enhance student engagement and comprehension in core subjects.
CSR
Kaiser Permanent
02.2022 - 04.2022
- Assisting customers over the phone with insurance questions and billing.
- Assisted patients with inquiries regarding healthcare services and insurance coverage
- Managed appointment scheduling using electronic health record systems
Teacher Assist
Kiddie Academy
09.2021 - 12.2021
- Teacher Assist for the infant room, assisting with curriculum, class setup, as well administer the curriculum.
- Developed engaging lesson plans that promoted active learning and student participation.
- Implemented classroom management strategies to maintain a positive learning environment.
1:1 para-educator
Enger school
08.2021 - 09.2021
- 1:1 para-educator, assisting with student behavior, classroom work, assessing when students needed a break as well learning adjustments.
- Assisted teachers in implementing individualized education plans to support diverse student needs.
- Facilitated small group instruction, enhancing students' understanding of core subjects.
Caregiver
ResCare Home Care
03.2017 - 08.2017
- Caregiver at clients homes and assisting with everyday needs as well as administering medication and insulin. As well worked with at risk youth foster children.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed personalized care plans based on individual client needs and preferences.
Education
High School -
Riverside High School
01.2015
Bachelor of Science - Business
University Of Phoenix
Online11-2026
Associate of Arts - Business
University of Phoenix
Online06-2025
Skills
- Word
- Excel
- Multitasking
- Close evaluation
- Security precaution
- Customer service
- De-escalation
- Adaptive
- Equipment management
- Operations support
- Document processing
- Technical diagnosis
Timeline
Technical Assistant
Triton College Testing Center
03.2023 - 03.2024
Special Needs Paraeducator
Soaring Eagle Academy
04.2022 - 02.2023
CSR
Kaiser Permanent
02.2022 - 04.2022
Teacher Assist
Kiddie Academy
09.2021 - 12.2021
1:1 para-educator
Enger school
08.2021 - 09.2021
Caregiver
ResCare Home Care
03.2017 - 08.2017
High School -
Riverside High School
Bachelor of Science - Business
University Of Phoenix
Associate of Arts - Business
University of Phoenix