Alex Clardy
Milwaukee,WI
Summary
Dynamic and results-driven professional with extensive experience in operations management at Western Express Trucking. Proven track record in regulatory compliance and customer engagement, enhancing service quality and safety standards. Skilled in staff training and development, fostering a collaborative environment that drives efficiency and customer loyalty.
Overview
12
12
years of professional experience
Work History
Truck Driver
Western Express Trucking
Nashville, TN
03.2018 - 03.2019
- Operated long-haul trucks, ensuring safe and timely deliveries across multi-state routes.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with industry regulations.
- Managed shipment paperwork, ensuring accurate documentation and efficient processing of freight loads.
- Communicated with dispatchers to coordinate delivery schedules and address any route changes effectively.
- Adhered to federal transportation regulations, promoting safety and efficiency during operations.
Fast Food Manager
Taco Bell Restaurant
Milwaukee, WI
02.2020 - Current
- Contributed to upholding safety measures in kitchen environments.
- Supported staff training on menu items and customer service best practices.
- Learned to operate point-of-sale systems for efficient order processing.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels and assisted with stock replenishment as needed.
- Adapted quickly to changing environments and customer demands.
- Participated in weekly meetings to discuss operational improvements and challenges.
- Engaged with customers to enhance their dining experience through attentive service.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Coordinated with catering staff to deliver food services for special events and functions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Shelf Stocker
Walmart
Milwaukee Wi
01.2014 - 05.2017
- Stocked shelves efficiently to ensure product availability and enhance customer shopping experience.
- Assisted in inventory management by organizing products according to store layout standards.
- Observed inventory status and notified management regarding restocking necessities to ensure availability.
- Maintained cleanliness of sales floor and storage areas to adhere to safety regulations.
- Collaborated with team members to optimize product placement for increased visibility and sales.
- Conducted regular audits of shelf inventory, ensuring accurate labeling and pricing compliance.
- Adapted quickly to changing store promotions, repositioning products for maximum exposure.
- Trained new staff on stocking procedures and best practices for efficient workflow execution.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained a clean and organized store environment for optimal shopping experience.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Enhanced product accessibility through effective shelf stocking.
- Organized restocking spaces to maintain clear and safe aisles.
Truck Driver
CRST
Cedar Rapids, IA
01.2017 - 2018
- Operated tractor-trailer combination to transport freight across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours and mileage for regulatory compliance.
- Communicated effectively with dispatchers to coordinate deliveries and address route changes.
- Assisted in training new drivers on operational procedures and safety standards.
- Adhered to all safety protocols, resulting in a strong record of incident-free driving.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Education
High School Diploma -
Canyon Spring
Moreno Valley, CA08.2012
Skills
- Health and safety regulations
- Operations management
- Food preparation
- Food safety compliance
- Customer engagement
- Complaint resolution
- Sanitation standards
- Customer loyalty
- Employee scheduling
- Store maintenance
- Resource allocation
- Regulatory compliance
- Waste reduction
- Menu planning
- Supply chain management
- Staff training and development
- Shift management
- Point of sale systems
- Customer complaint handling
- Point of sale (POS) system operation
- Food service background
- Staff scheduling
Timeline
Fast Food Manager
Taco Bell Restaurant
02.2020 - Current
Truck Driver
Western Express Trucking
03.2018 - 03.2019
Truck Driver
CRST
01.2017 - 2018
Shelf Stocker
Walmart
01.2014 - 05.2017
High School Diploma -
Canyon Spring