Alex Cook
La Quinta,CA
Summary
Driven professional with a proven track record in team leadership and customer service, demonstrated at McDonald's where I elevated team performance and service quality. Skilled in technical knowledge and continuous improvement, excelling in roles requiring precision, such as art installation and sculpture maintenance. Industry expertise ensures operational excellence and superior client satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
04.2023 - Current
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
Car Washer
David Valdeosera Jr.
02.2024 - Current
- Vacuumed and steam cleaned interior floors carpet and seating.
- Greeted customers and guided cars into washing and detailing area.
- Cleaned wash equipment after shift and confirmed proper storage.
- Pressure washed car exterior, wheel wells, and tires.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
Art Installation
Danny Vergara
04.2024 - Current
- Take delivery of art and perform installation in the residential setting
- Provided support for large and small installations requiring precise measurements
- Maintain inventory of hooks, nails, and other important utility for art installation.
Education
High School Diploma -
SCALE Academy
Chino, CA06.2024
Skills
- Team Leadership
- Active Listening
- Product Knowledge
- Policies and Procedures
- Work Planning and Prioritization
- Technical knowledge
- Customer Service
- Continuous Improvement
Timeline
Art Installation
Danny Vergara
04.2024 - Current
Car Washer
David Valdeosera Jr.
02.2024 - Current
Crew Trainer
McDonald's
04.2023 - Current
High School Diploma -
SCALE Academy