Alex Cooper
West Branch,MI
Summary
A hard-working and determined Team Lead with 1 year of leadership experience and 5 years of retail experience in total. Dedicated to my customers, team members, and company.
Overview
3
3
years of professional experience
Work History
Team Leader
Tractor Supply Company
04.2023 - Current
- Set signage kits for promotional ads, ensured store has all appropriate signage for the benefits we offer.
- Order monthly supplies to make sure store has necessary items to operate efficiently.
- Ensure Team Members are following our Missions & Values, and guide them to achieve our weekly and monthly goals.
- Resolve customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Successfully filled in for previous Assistant Store Manager when absent from freight and recovery.
Team Member
Tractor Supply Company
05.2021 - 04.2023
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register, while educating customers on promotional offers and loyalty programs.
- Worked on freight team, made sure product was going out efficiently to hit our finish line time.
- Recovered areas of the store to make sure product and shelves were clean, merchandised properly, and able to be shopped.
- Took on extra hours and shifts when faced with call offs, or just needing extra coverage.
Sales Associate
Sunrise Convenience Stores
05.2021 - 06.2022
- Operated a cash register providing proper cash handling.
- Contributed to an increase in sales by upselling products that had promotional offers.
- Maintained clean and orderly work station.
- Count store inventory for manager to place order.
Education
High School Diploma -
Fremont Ross High School
Fremont, OH06.2017
Skills
- Coaching and Mentoring
- Problem-Solving
- Reliability
- Organizational Skills
- Multitasking and Prioritizing
- Adaptability and Flexibility
- Task Delegation
- Excellent Communication
Timeline
Team Leader
Tractor Supply Company
04.2023 - Current
Team Member
Tractor Supply Company
05.2021 - 04.2023
Sales Associate
Sunrise Convenience Stores
05.2021 - 06.2022
High School Diploma -
Fremont Ross High School