Alex Correa
Palm Springs,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
United States Postal Service
Bethlehem, PA
07.2021 - 05.2023
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Separate outgoing bulk mail and load onto mail trucks for distribution
- Operate machinery and carry mail to distribution area
- May perform a variety of duties such as rewrapping damaged parcels and weighing mail
- Also getting the mail out as fast and as safe as we can.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
Plant Operator
Hogan gas
West Palm Beach, FL
12.2019 - 06.2021
- Staff provides efficient bulk and bottled propane gas service, as well as repairs and parts for your gas system.
- Locally-owned-and-operated company offers residential gas service to homeowners within Palm Beach County.
- Cylinder repair and recertification for all your gas system.
- Increased plant efficiency by monitoring and adjusting equipment settings as needed.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Improved overall plant performance through proactive maintenance and troubleshooting of equipment issues.
- Ensured accurate data collection by diligently recording all operational parameters and equipment readings for analysis.
Water Restoration Technician
Jupiter restoration
Jupiter, FL
01.2017 - 06.2019
- Restoration Technicians help assess what property and belongings can be saved and begin the process of water and debris cleanup
- The job of a Restoration Technician takes communication skills, empathy, and physical stamina to do the on-site work required.
- Improved client satisfaction by providing timely and efficient water restoration services.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Ensured project success with thorough documentation of job progress, expenses, and customer communication.
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
Express Service Technician
Ed Morse Honda
North Palm Beach, FL
03.2014 - 10.2016
- Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required.
- Perform oil changes, check batteries, and top off fluids;
- Isolate the systems or components that might have caused the problem;
- Maintain, clean and repair maintenance equipment as required;
- Install a new oil drain plug and new oil filter and communicate oil levels to teammates;
- Keep his/her work shop clean and orderly as required;
- Perform fluid flushes and other routine maintenance as required.
- Streamlined service processes for improved work efficiency and reduced vehicle downtime.
- Enhanced customer satisfaction by providing timely and efficient express services.
- Check tire pressure and add air if needed;
- Communicate with parts department to obtain needed parts;
- Lubricates moving parts with specified lubricants.
- Follows all shop policy, procedure, safety, and environmental rules;
- Work with your team to prepare and service vehicles efficiently;
- Performs routine service inspections or tests and completes standard maintenance jobs;
Sales Associate
Jimmy Jazz
Jersey City, NJ
01.2014 - 10.2016
- A Sales Associate, is responsible for assisting customers throughout the buying process
- Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High school diploma -
John I. Leonard High School
Associate of Arts - Fire Science
Palm Beach State College
Lake Worth, FL05.2025
Skills
- Time Management
- Cross-functional Collaboration
- Office Management
- Staff Management
- Policy Development
- Maintenance
- Restoration
- Automotive repair
- Mechanical knowledge
- Recruitment and Hiring
- Facilities Inspection
- Maintenance Oversight
- Staff Evaluation
- Program Planning
- Regulatory Compliance
- Process Improvement
- Staff Training
- Decision Making
Certification
- CPAT (Candidate Physical Ability Test)
- AHA BLS CPR
- Forklift Certification
- Walkie Certification
- Electric Pallet Jack Certification
Languages
Spanish
Letter of Recommendation
- United Postal Service
Timeline
Supervisor of Operations
United States Postal Service
07.2021 - 05.2023
Plant Operator
Hogan gas
12.2019 - 06.2021
Water Restoration Technician
Jupiter restoration
01.2017 - 06.2019
Express Service Technician
Ed Morse Honda
03.2014 - 10.2016
Sales Associate
Jimmy Jazz
01.2014 - 10.2016
High school diploma -
John I. Leonard High School
Associate of Arts - Fire Science
Palm Beach State College