Blake Rosenbaum
Fort Worth,TX
Summary
Skilled supervisor knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with 8 years of experience. Natural leadership talent with motivational approach.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Supervisor of Operations
UPS
Fort Worth, TX
11.2015 - Current
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Interpreted and explained work procedures and policies to brief staff.
- Developed and implemented policies and procedures for efficient workflow.
Painter
David Painting
Urbana, IL
05.2014 - 10.2015
- Prepared surfaces by washing, scraping, sanding and patching holes;.
- Mixed paints to desired color and texture;.
- Applied primers and sealers to prepare new surfaces for painting;.
- Applied paint with brushes, rollers, spray guns or other equipment;.
- Cleaned up job sites after completion of projects;.
- Inspected painted surfaces for defects such as cracking, blistering or fading;.
- Used ladders and scaffolds to reach high walls and ceilings;.
- Removed old wall coverings before applying new ones;.
- Repaired cracks in drywall prior to painting or wallpapering rooms;.
Unloader
UPS
Urbana, IL
09.2011 - 05.2014
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Stacked and strapped merchandise on pallets to ensure safe transport.
- Inspected products for damages, shortages, and discrepancies.
- Reported any product issues to supervisors immediately.
- Followed all safety regulations when handling heavy materials.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
- Maintained a clean work area to promote efficiency and safety.
Education
High School Diploma -
Centennial High School
Champaign, IL05-2011
Skills
- Facilities Inspection
- Staff Evaluation
- Team Development
- Maintenance Oversight
- Performance Management
- Employee Supervision
- Motivational Leadership
- Performance Improvement
- Data Entry
- Staff Training
- Problem-solving abilities
- Teamwork and Collaboration
- Organizational Skills
- Documentation and Recordkeeping
- Attention to Detail
- Operations Management
- Strategic Planning
- Goal Setting
- Multitasking and Organization
- Professionalism
- Time management abilities
- Adaptability
- Time Management
- Coaching and Mentoring
- Adaptability and Flexibility
- Payroll and budgeting
- Team Leadership
- Effective Communication
- Problem-Solving
- Team building
Timeline
Supervisor of Operations
UPS
11.2015 - Current
Painter
David Painting
05.2014 - 10.2015
Unloader
UPS
09.2011 - 05.2014
High School Diploma -
Centennial High School