Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
UPS
06.2020 - Current
Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Collaborated with other departments to identify areas for improvement and implement beneficial changes across UPS.
Assisted in strategic planning efforts within HUB operations by providing valuable insights based on experience leading teams within similar industries.
Completed bi-weekly payroll for 26 employees.
Supervisor of Operations
UPS
04.2014 - 06.2020
Enhanced operational efficiency by streamlining processes and implementing best practices in Unload operation.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Grocery Stocker
Berkots Super Food
07.2013 - 09.2014
Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Assisted in inventory management, performing regular audits to ensure accurate stock levels.
Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
Education
Associate of Arts - Psychology
Joliet Junior College
Joliet, IL
07.2016
Skills
Staff Evaluation
Facilities Inspection
Maintenance Oversight
Logistics Management
Team Development
Facilities Maintenance
Performance Management
Data Entry
Decision-Making
Adaptability and Flexibility
Interpersonal Skills
Operations Management
Team Leadership
Accomplishments
Supervised team of fellow Supervisor members.
Incorporated the ODSE app and training for improved logistics information for Austin HUB Flow Control
Extensive knowledge in Flow Control, DMP, and Operations management.
Certification
Certified Supervisor for Automated Operations, UPS CACH - April 2014 - June 2020
Order Fulfillment Specialist / Executive Assistant at Bare Performance NutritionOrder Fulfillment Specialist / Executive Assistant at Bare Performance Nutrition