Alex Courtney
Eagle Mountain,UT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Installer/Driver's Assistant
J.B. HUNT
04.2024 - 10.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
- Facilitated smoother installations, organizing tools and materials in advance.
- Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
- Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
Production Worker/Warehouse Worker
LOCAL UNION 99
06.2022 - 04.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Material Handler/Logistics Coordinator
L3 HARRIS
11.2019 - 05.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Attached identifying tags to containers to mark with identifying shipping information.
- Increased customer satisfaction by accurately and promptly processing orders.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
Medical Courier
IHC
08.2016 - 11.2019
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using [Software].
- Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Communicated with dispatch and customers for accurate delivery information.
Equipment Service Technician
ADECCO
09.2014 - 07.2016
- Elevated the reputation of the company''s services by consistently receiving positive feedback from satisfied clients.
- Supported inventory control efforts by monitoring parts usage, identifying trends, and suggesting appropriate stock levels for commonly used components.
- Collaborated with sales representatives to ensure seamless transitions from installation to post-sales support for customers.
- Developed strong relationships with key clients, fostering trust and loyalty while promoting long-term business partnerships.
- Enhanced equipment reliability by performing regular maintenance checks and addressing issues promptly.
- Increased team productivity by mentoring new technicians and sharing best practices for troubleshooting and repair methods.
- Continuously updated technical knowledge through participation in training courses, staying current on industry advancements and emerging technologies.
- Optimized equipment performance with thorough diagnostics and precise calibration adjustments.
- Assisted with basic electronics and Programmable Logic Controls troubleshooting.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Collaborated with team of technicians to complete projects and meet deadlines.
Parts Sales Manager
AUTOZONE
05.2010 - 08.2014
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
High School Diploma -
NORTHRIDGE HIGH SCHOOL
Layton, UT06.1995
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Customer satisfaction
- Equipment installation
- Residential and commercial installations
- Excellent communication
- Organizational skills
- Multitasking Abilities
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Achieved award pin by introducing customers fuel addictive for their vehicles.
- Achieved award pin for going the extra mile effectively helping customers.
- Achieved award pin for sales and what it takes to do the job right.
Timeline
Installer/Driver's Assistant
J.B. HUNT
04.2024 - 10.2024
Production Worker/Warehouse Worker
LOCAL UNION 99
06.2022 - 04.2024
Material Handler/Logistics Coordinator
L3 HARRIS
11.2019 - 05.2022
Medical Courier
IHC
08.2016 - 11.2019
Equipment Service Technician
ADECCO
09.2014 - 07.2016
Parts Sales Manager
AUTOZONE
05.2010 - 08.2014
High School Diploma -
NORTHRIDGE HIGH SCHOOL
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