Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Cramer

Forest Lake,MN

Summary

Business Marketing graduate with hands-on experience in leadership, customer engagement, and strong communication skills. Recognized for a strong work ethic and the ability to effectively achieve team and personal goals. Brings a positive, professional attitude to every role and thrives on building strong relationships with coworkers and customers.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Kwik Trip
05.2025 - Current
  • Supervise store operations during Store manager absence ensuring seamless customer service and consistent store performance.
  • Manage inventory and merchandising strategy increasing sales and profit margins.
  • Analyze sales reports and budget metrics to identify trends and recommend strategies, contributing to more informed decision-making and improved store profitability.
  • Enforce cleanliness, safety, and food compliance standards enhancing the overall customer experience.

Closing Expert

Target
08.2022 - 05.2025
  • Provided high-level customer support by advising on product selection, locating merchandise, and resolving service issues to ensure customer satisfaction.
  • Led merchandising efforts by guaranteeing optimal product placement, accurate pricing, and visually appealing displays.
  • Executed closing operations, including floor audits, inventory adjustments, to confirm sales floor readiness for the following day.
  • Trained, coached, and supported new team members to uphold service standards and operational excellence.

Marketing Coordinator Intern

Air Mechanical, Inc
08.2023 - 06.2024
  • One-year paid internship with hands-on experience in digital marketing and communications.
  • Handled office communications, customer inquiries, and data reporting.
  • Created marketing materials and social media content to boost brand visibility.
  • Supported graphic design projects, ensuring consistent branding.
  • Managed merchandise inventory and coordinated brand material distribution.

Guest/Food Service Coworker

Kwik Trip
07.2020 - 03.2021
  • Processed customer transactions with accuracy and efficiency.
  • Assisted customers with product inquiries and selections.
  • Trained new staff in register operations, stocking, and customer service.

Education

Bachelor of Arts - Business Marketing

Bethel University
St. Paul, MN
05.2025

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Sales performance reporting with Power BI
  • Service excellence
  • Digital marketing strategy
  • Effective problem resolution
  • Inventory Management
  • Strong organizational skills
  • Effective business communication
  • Self-driven

Timeline

Assistant Store Manager

Kwik Trip
05.2025 - Current

Marketing Coordinator Intern

Air Mechanical, Inc
08.2023 - 06.2024

Closing Expert

Target
08.2022 - 05.2025

Guest/Food Service Coworker

Kwik Trip
07.2020 - 03.2021

Bachelor of Arts - Business Marketing

Bethel University

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