ALEX DEMATTIA
Bloomington
Summary
Highly organized and proactive Executive Assistant with 7+ years of experience supporting multiple C-level leaders in technology services and corporate hospitality. Expert in calendar management, travel coordination, expense reporting, and high-impact presentation design. Adept at cross-functional project support, and confidential stakeholder communications.
Overview
9
9
years of professional experience
Work History
Executive Administrative Assistant
COUNTRY Financial
Bloomington
05.2022 - Current
- Proactively manage complex calendars for three senior leaders.
- Design presentations for executives and board members using advanced software proficiencies.
- Coordinate all aspects of domestic and international travel- flights, accommodations, and ground transportation.
- Provide comprehensive logistical support for venue sourcing, vendor contracts, and on-site event execution.
- Manage KPI processes and analytic spreadsheets to track, facilitate, and report for continuous process improvement.
- Process and approve 50+ monthly expense reports.
Brokerage Experience Specialist
COUNTRY Financial
Bloomington
08.2020 - 05.2022
- Led process improvements for Customer Support, drafting standard operating procedures and escalation policies to streamline issue resolution.
- Supported program development by designing training and communication materials for internal stakeholders.
- Conduct research through surveys and data analysis to identify customer preference, pain points, and expectations.
Event Coordinator
DoubleTree by Hilton
Bloomington
01.2017 - 01.2020
- Managed end-to-end event logistics for clients, including budgeting, vendor sourcing, and on-site execution for groups up to 200 attendees.
- Created and implemented event plans, including timelines, décor, setup, and staffing ensuring smooth execution.
- Developed detailed expense tracking systems that reduced reimbursement processing time by 30%.
Administrative Specialist
State Farm
Bloomington
01.2016 - 01.2017
- Supported regional leadership with calendar management, travel booking, and expense reconciliation.
- Enhanced internal communications by proofreading and formatting documents, presentations, and correspondence.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VirginaSkills
- Workday
- Adobe Creative Suite
- Google Workspace
- Microsoft Office Suite
- Power Automate
- Canva
- Jira
- Tableau
- Project Management
- Strategic Planning
- Team Collaboration
- Graphic Design
- Travel Management
- Event Coordination
- Process Improvement
- Vendor Management
- Executive Calendars
- Problem Solving
Websites
Timeline
Executive Administrative Assistant
COUNTRY Financial
05.2022 - Current
Brokerage Experience Specialist
COUNTRY Financial
08.2020 - 05.2022
Event Coordinator
DoubleTree by Hilton
01.2017 - 01.2020
Administrative Specialist
State Farm
01.2016 - 01.2017
Bachelor of Science - Business Administration
Liberty University