Alex Dicicco
Lumberton,TX
Summary
Performance driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding goals with strategic approaches. Skilled leader , product demonstrator and problem-solver. also has had a fair share of hard labor with heavy equipment
Overview
7
7
years of professional experience
Work History
Sales Lead
Vans Shoes
Beaumont, Texas
09.2022 - Current
- Sold various products by explaining unique features and educating customers on proper application and using our company's customer commitments to help ensure successful selling ethics.
- Arranged new merchandise with signage and appealing displays
- Helped with team leadership and keeping team moral up and drive sales authentically using knowledge learned from past experiences in work places and education from my management team
- Acted as initial contact in addressing customer concerns.
Store Manager and Operator
Roxy event center
Beaumont, Texas
03.2023 - 06.2024
- Conducted nightly and daily operations, including opening and closing the even center
- Built customer connections and maintained trust for the Roxys promises to the customers regarding ticket sales and reservations
- Monitored inventory stock and placed orders to restock our bar with correct amount of liquor and bar supplies and our office supplies .
- In charge of all payroll and ensuring payments are correct with hours worked for each employee with Roxy
- Customized employee schedules for work weeks and optimized for efficiency and satisfaction for all employees
- Managed over all are bank for our registers to maintain its balance and made deposits for the event center weekly
- Met goals for the owners and investors for the Roxy event center and upheld my promise as a store manager to do so
Pressure Washer
Bee Clean
Beaumont , Texas
03.2020 - 08.2021
- Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
- Hauled supplies to work locations and organized professionally for easy use.
- Troubleshot and resolved malfunctions with sprayers and other equipment.
- Maintained cleanliness and sanitation standards using machine and manual cleaning methods.
- Set up ladders to reach high windows, roofs and building features.
Assistant Store Manager
toro imports
Beaumont, TX
11.2018 - 06.2020
- Assisted in overall day-to-day operations of the store, including continuous development of effective store associates to achieve desired sales and results and met sales goals that toro imports found satisfactory.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism while actively helping the team with the issues and teaching as we go.
- Coached and developed store associates through social interactions regarding specific products exclusive to Toro imports
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service
- Created engaging merchandise that were to helped boost buisness for toro imports.
- Analyzed inventory trends to product ordering and develop sales promotions for toro imports. To help reduce overstock
Sales Associate
Target
Beaumont, TX
09.2019 - 03.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Met merchandise processing standards and maintained organized and accessible work area That were up to targets standard
- Built trusting relationships with customers by making personal connections Using protocols from myself and knowledge from the target team and educational process
Shift Manager/Key Holder
GameStop
Beaumont , Texas
06.2017 - 04.2019
- Operated cash register.
- Maintained store in clean and neat manner that was up to par with gamestops standard
- Signed for incoming shipments in manager's absence.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Gave tasks appropriate to individual employees to provide development opportunities and growth .
- Gave tasks appropriate to individual employees to provide development opportunities and growth
- Organized in-store promotional events.
- Opened store and closed store, in charge of deposits
- Taught junior employees how to meet operational and sales goals with proactive strategies.
Education
Some College (No Degree) - Cyber Security
Lamar Institute of Technology
Beaumont, TXSkills
- Relationship building
- Merchandising knowledge
- Retail loss prevention
- Dispute mediation
- Cash handling accuracy
- Excellent communication skills
- Team player mentality
- Energetic self-starter
- Listening skills
- Cash register knowledge
- Sales expertise
- Management experience
- Supply and restock ordering skills to maintain a healthy stock of items and supplies needed
Timeline
Store Manager and Operator
Roxy event center
03.2023 - 06.2024
Sales Lead
Vans Shoes
09.2022 - Current
Pressure Washer
Bee Clean
03.2020 - 08.2021
Sales Associate
Target
09.2019 - 03.2020
Assistant Store Manager
toro imports
11.2018 - 06.2020
Shift Manager/Key Holder
GameStop
06.2017 - 04.2019
Some College (No Degree) - Cyber Security
Lamar Institute of Technology
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