Alexander Dowell
Le Roy,NY
Summary
Driven professionally with a strong work ethic and proven problem-solving skills, honed through experiences at Ridgemont Country Club and other esteemed organizations. Excelled in roles requiring customer service expertise and sales acumen, significantly enhancing guest satisfaction and engagement. Demonstrates exceptional teamwork and collaboration, contributing to a positive and results-driven work environment.
Overview
6
6
years of professional experience
Work History
Golf Course Attendant
Ridgemont Country Club
05.2024 - Current
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Maintained golf cart fleet of 70 carts with regular upkeep to fluids and parts replacements.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Observed guests for proper use of equipment and respectful behavior on property.
- Kept golf course equipment stored properly and reported maintenance needs.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Golf Shop Attendant
Caledonia Country Club
06.2018 - 08.2023
- Modeled professional conduct and safe working habits throughout club and encouraged others to follow safety protocols.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Promoted game of golf and specific golf course and maintained high level of professionalism and service.
- Packed and unpacked shipments, arranged and displayed golf shop stock
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Seasonal Sales Associate
Target
09.2021 - 02.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed cash register transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.`
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
BBA - Business Management
St. Bonaventure University
Saint Bonaventure, NY05.2026
High School Diploma -
Le Roy Junior-Senior High School
Le Roy, NY06.2022
Skills
- Problem-Solving
- Sales and Upselling
- Teamwork and Collaboration
- Strong Work Ethic
- POS Systems
- Relationship Building
- Customer service expertise
Timeline
Golf Course Attendant
Ridgemont Country Club
05.2024 - Current
Seasonal Sales Associate
Target
09.2021 - 02.2022
Golf Shop Attendant
Caledonia Country Club
06.2018 - 08.2023
BBA - Business Management
St. Bonaventure University
High School Diploma -
Le Roy Junior-Senior High School
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