Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alex Duarte-Lopez

Gibsonton,FL

Summary

Dynamic and results-driven professional with extensive experience as a Lead Ramp Agent at G2 Secured Staff. Proven expertise in baggage oversight and load planning communication, ensuring on-time departures. Strong team leadership skills foster collaboration and enhance operational efficiency, while a commitment to security compliance guarantees safe and effective ground operations.

Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Fenix Logistics
05.2025 - Current
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
  • Stocked aircraft cabins with necessary equipment and supplies.
  • Coordinated ground crew activities to complete objectives on schedule.

Lead Ramp Agent

G2 Secured Staff
05.2024 - 05.2025
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Helped train new employees in safe practices and warehouse procedures.

Team Lead

Walmart
11.2021 - 04.2024
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

High School Diploma -

East Bay
Gibsonton, FL
05-2020

Skills

  • Security processes
  • Baggage oversight
  • Security compliance
  • Arrival/departure procedures
  • Baggage tag checks
  • Weight/balance loading
  • Item transport
  • Load planning communication
  • Team leadership
  • Customer service
  • Baggage handling
  • Load planning

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Music
  • Virtual Reality
  • Strategy Games
  • Cooking
  • Baking

Timeline

Ramp Agent

Fenix Logistics
05.2025 - Current

Lead Ramp Agent

G2 Secured Staff
05.2024 - 05.2025

Team Lead

Walmart
11.2021 - 04.2024

High School Diploma -

East Bay

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