Sione Leaaetoa
Tooele,UT
Summary
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Denver, Colorado
06.2015 - 12.2024
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Maintained accurate records of all GSE used throughout shift.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Conducted thorough inspections of baggage and cargo for security compliance.
- Adhered to strict timelines for the turnaround of flights.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Connected electrical power units and service hoses to aircraft.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Prepared detailed reports summarizing activities performed during shift.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Education
High School Diploma -
Tooele High School
Tooele, UT05-2006
Skills
- Aviation and transportation
- Crew assistance
- Baggage tag checks
- Security compliance
- Item transport
- Deicing of aircraft
- Security processes
- Pushback and towing
- Weight/balance loading
- Aviation regulations
- Arrival/departure procedures
- Marshaling aircraft
- Loading and unloading
- Security awareness
- Hazardous materials
- Hazardous materials handling
- Ramp operation expertise
- Weight and balance determination
- Heavy lifting
- Vehicle operation
- Dependable and responsible
- Cargo handling
- Inclement weather tolerance
- Safety procedures compliance
- Problem-solving
- Passenger assistance
- Ramp service
- Baggage management
- Aircraft servicing
- Team leadership
- Aircraft marshalling
- Ramp security
- Aircraft tug operation
- Aircraft towing
- Load planning
Timeline
Ramp Agent
Southwest Airlines
06.2015 - 12.2024
High School Diploma -
Tooele High School