Summary
Overview
Work History
Education
Skills
Timeline
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Alex Elias

Marysville,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Players Club Representative

The Point Casino
04.2023 - 05.2024
  • Accurately relay player account information to guests and admin, obtaining a tier 3 gaming license
  • Comply with all state and federal regulations in correlation within casino/gaming laws
  • Provided amazing customer service all while remaining calm during periods of high volume
  • Problem solve, and reach a solution that benefits both the company and the guest.

Lead Marketing Sales Representative

Crunch Fitness
01.2022 - 12.2022
  • Provide organized and proactive administrative support to the entire facility and management team within a fast-paced environment
  • Professionally executed and organized a wide variety of office functions, i.e
  • Creating inventory spreadsheets, marketing outreach, following up on lead-based programs, while skillfully serving client-centered customer service
  • Trained up to 11 new coming employees successfully
  • Ability to listen and take ideas from others in order to better assist with the establishment's daily functions.

Crew Member

Dicks Sporting Goods
02.2021 - 01.2022
  • Contributing personal strengths in order to help drive team collaboration and communication throughout a complex and high-intensity work environment
  • Performed transportation and delivery functions with efficiency and clear communication
  • Achieved goals and deadlines according to the standards of the company
  • Stood, lifted, and walked for 12 hours a day, with the ability to lift merchandise up to 75lbs.

Mcdonalds / Crew Trainer

02.2018 - 01.2021
  • Provided effective training to incoming team members to the facility; as well as, new additional locations
  • Communicated with upper management to ensure a smooth and safe shift
  • Produced an average of 100-150 entrees per shift, and memorizing seasonal and day-to-day menu
  • Keeping the restaurant clean and safe, following COVID procedure.

Education

Coursera -

Technical Support fundamentals
10.2022

High School Diploma -

Cienega High School
Vail, AZ
05.2020

Skills

  • Customer Service Management
  • Leadership Experience
  • DualPoint
  • Ms Office
  • Ms Spreadsheet
  • Reflexis Real-Time Task Management
  • DataTrak Ignite Interface
  • Coding Referencing
  • Customer Service
  • Brand Awareness
  • Membership Recruitment

Timeline

Players Club Representative

The Point Casino
04.2023 - 05.2024

Lead Marketing Sales Representative

Crunch Fitness
01.2022 - 12.2022

Crew Member

Dicks Sporting Goods
02.2021 - 01.2022

Mcdonalds / Crew Trainer

02.2018 - 01.2021

Coursera -

Technical Support fundamentals

High School Diploma -

Cienega High School

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Alex Elias