Alex Elwell
Henderson
Summary
Security professional with solid background in protecting assets and ensuring safety for over 2+ years and overall experience in customer service for 7+ years. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. I have demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments and eager to contribute to team success and further develop professional skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Mandalay Bay
09.2022 - Current
- Effectively de-escalated potentially violent and dangerous situations using communication and negotiation skills ensuring the safety of all guests and personnel.
- Completed ongoing security training and certification in CPR/AED as an instructor and trained in defensive tactics while adhering to company standards and policies.
- Assisted in managing large crowds and events ensuring safety protocols were followed, minimizing security risks, and providing superb customer satisfaction to our guests and patrons.
Deli/Produce Associate
Walmart
03.2019 - 09.2022
- Proficient in using Zebra (TC70 series) handheld scanner with 100% accuracy ensuring products are in compliance of health codes and accurate product inventory and placement.
- Provided exceptional customer service by maintaining sanitized prep areas and work space while keeping high-quality standards of all products customers consumed.
- Exhibited critical thinking and problem solving skills while maintaining quality control of all products in a fast-paced environment while keeping customer satisfaction.
US Army Solider (Specialist)
US Army
08.2009 - 01.2015
- Successfully planned and executed weapons and field training achieving 100% completion and unit readiness while adapting to harsh environment elements under high-pressure situations.
- Managed and accounted for sensitive military equipment valuing at approximately $1.5 million USD, maintaining operational readiness and proper functionality and maintenance while reducing damaged equipment with no losses and receiving commendation awards.
- Effectively communicated debriefings to superiors and team members to relay tactical strategies and critical information ensuring successful missions.
Education
Bachelor of Science - Technical Management
DeVry University
2970 Inland Empire Blvd #100, Ontario, CA 9176406-2021
Skills
- Report writing
- Incident reporting
- Crime prevention methods
- Defensive tactics training
- Reliability
- Punctuality
- Customer Service
Accomplishments
- Recipient of the Amy Commendation Medal
- Recipient of the Army Achievement Medal (5)
Certification
- CPR/AED instructor over 2 years
Timeline
Security Officer
Mandalay Bay
09.2022 - Current
Deli/Produce Associate
Walmart
03.2019 - 09.2022
US Army Solider (Specialist)
US Army
08.2009 - 01.2015
Bachelor of Science - Technical Management
DeVry University
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