Alex Espino
El Paso
Summary
I’m Dynamic professional with a proven track record at National Furniture Liquidators, enhancing customer engagement and streamlining operations. Excelled in product knowledge expertise and workplace safety, significantly improving customer satisfaction and operational efficiency. Skilled in both customer service and logistical support, demonstrating exceptional organizational and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Floor Associate
National Furniture Liquidators
05.2024 - Current
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Mail Handler Assistant
United States Postal Service
11.2023 - 12.2023
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
Inbound Associate
Target
03.2020 - 04.2021
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Resolved complaints to satisfy customers and encourage future transactions.
- Contributed to cost savings by identifying opportunities for optimizing shipping routes and carriers.
- Assisted with the implementation of new software systems related to inbound logistics; streamlining workflow and improving overall efficiency.
Certified Nursing Assistant
The Hospitals of Providence
08.2021 - 12.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Criminal - Criminal Justice
Pebble Hills High School
El Paso Texas 05.2019
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Item location assistance
- Pricing accuracy
- Stock replenishment
- Workplace safety
- Sales floor navigation
Languages
Spanish
Full Professional
Timeline
Floor Associate
National Furniture Liquidators
05.2024 - Current
Mail Handler Assistant
United States Postal Service
11.2023 - 12.2023
Certified Nursing Assistant
The Hospitals of Providence
08.2021 - 12.2021
Inbound Associate
Target
03.2020 - 04.2021
Criminal - Criminal Justice
Pebble Hills High School
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