Alex Francis
Elizabeth
Summary
A highly motivated and adaptable team player with a proven track record of success in diverse environments. Skilled in both independent work and collaborative settings, I am adept at handling complex assignments and consistently exceeding expectations. With a strong aptitude for learning and proficiency in computer technology, I am eager to contribute to your organization's growth.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist Supervisor
County Inn & Suites
Staten Island
09.2025 - Current
- Greeted guests warmly upon arrival at the hospitality establishment.
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Handled phone inquiries, providing information about services and room availability.
- Supervised front desk staff, ensuring excellent customer service standards.
- Trained new receptionists on procedures and customer interaction techniques.
Driver
Lyft
Newark
05.2014 - Current
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and functionality through regular inspections and upkeep.
- Communicated effectively with passengers to enhance their travel experience.
Houseman
Marriott
Staten Island
06.2024 - 09.2025
- Collaborated with team members to ensure efficient daily operations and workflow.
- Assisted housekeeping staff with room preparation and inventory management.
Sales Development Representative
Wonder
Irvington
01.2021 - 12.2023
- Achieved and exceeded sales targets through effective prospecting and communication.
- Managed and trained new employees, fostering a positive work environment.
- Supervised workloads and ensured optimal productivity.
Strategic Account Manager
Swissport International
Newark
01.2017 - 12.2018
- Maintained and updated files and records to support efficient operations.
- Implemented strategies to optimize system efficiency and enhance information organization.
Customer Service Representative
USPS
Union
01.2015 - 12.2017
- Accurately recorded and tracked packages and priority mail.
- Adhered to postal and university regulations and policies in mail preparation and delivery.
Education
High School -
Barringer High School
Newark, NJ 01.2005 - 06.2009
Skills
- Transportation
- Strategic Planning
- Payment Collection
- Shipping and Receiving
- Record Keeping
- Customer Service
- Inbound/Outbound Calling
- Supervision
- Teaching
Timeline
Receptionist Supervisor
County Inn & Suites
09.2025 - Current
Houseman
Marriott
06.2024 - 09.2025
Sales Development Representative
Wonder
01.2021 - 12.2023
Strategic Account Manager
Swissport International
01.2017 - 12.2018
Customer Service Representative
USPS
01.2015 - 12.2017
Driver
Lyft
05.2014 - Current
High School -
Barringer High School
01.2005 - 06.2009