Alex Fraser
Carrollton,GA
Summary
Dynamic and dependable professional with experience at The Home Depot Inc. Proven ability in product demonstration and customer service excellence. Skilled in inspecting tools and resolving disputes, enhancing customer satisfaction. Technical aptitude complemented by a strong commitment to safety procedures, ensuring efficient operations and positive customer interactions.
Overview
10
10
years of professional experience
Work History
Tool Rental Associate
The Home Depot Inc
08.2023 - Current
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Supplied information about rental items to inform customers of tool availability and operation.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Used POS system to compute and receive payments for rentals.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Delivery Driver
Papa Johns
06.2015 - 08.2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Successfully avoided time delivery delays by carefully planning best routes.
Education
Bachelor of Science - Computer And Information Systems
Jacksonville State University
Jacksonville, AL05-2026
Skills
- Product demonstration
- Safety procedures
- Technical aptitude
- Dependability
- Excellent customer service skills
- Works well with others and fellow peers
Timeline
Tool Rental Associate
The Home Depot Inc
08.2023 - Current
Delivery Driver
Papa Johns
06.2015 - 08.2023
Bachelor of Science - Computer And Information Systems
Jacksonville State University
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