Dedicated Employee with expertise in detection software monitoring, incident documentation, training new hires, and team collaboration. Committed to maintaining safety and security standards.
Overview
10
10
years of professional experience
Work History
Surveillance Operator
Comanche Red River Hotel Casino
Devol, OK
04.2023 - 04.2026
Monitored surveillance feeds to ensure compliance with security protocols and identify potential incidents.
Conducted routine inspections of casino premises to detect suspicious activities and maintain a safe environment.
Collaborated with security team to respond effectively to emergencies and coordinate incident resolution.
Documented incidents in detail, providing accurate reports for further investigation and review by management.
Assisted in training new staff on surveillance equipment operation and best practices in monitoring techniques.
Level 1 Helpdesk Agent
U.S. Air Force
Sheppard AFB, Texas
03.2021 - 01.2022
Provided technical support and troubleshooting for hardware and software issues.
Assisted users in navigating various systems and applications effectively.
Documented and resolved service requests efficiently using ticketing systems.
Collaborated with team members to streamline helpdesk processes and improve response times.
Conducted user training sessions to enhance software utilization across departments.
Security Forces
U.S Air Force
Tinker AFB, Oklahoma
08.2016 - 03.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.