Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Alex Freville

Summary

Disciplined Sales Representative/Account Manager driven to provide superior quality customer service. Accomplished in innovative organizational development through research and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Sales Executive/Account Manager Hybrid Role

Natural State Laboratories/Natural State Genomics
11.2023 - Current
  • Establish knowledge to market all lines of service provided by Natural State Labs and Natural State Genomics (Clinical Blood, PCR, Toxicology, and Genetics testing)
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities within multiple client groups (i.e. Long-Term Care Facilities, Assisted Living Facilities, Family Practice clinics and Specialty Clinics)
  • Reviewed competitor offerings periodically to stay informed about industry trends and maintain a competitive edge.

Account Manager

Natural State Laboratories/Natural State Genomics
04.2023 - 11.2023
  • Establish knowledge on all lines of services with ability to train, advise, and implement laboratory services in the clinical and long term space
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

General Laboratory Supervisor - First Shift

Natural State Laboratories/Natural State Genomics
03.2022 - 04.2023
  • Lead a team of Laboratory Technicians and Assistance to perform High Complexity testing in a CLIA laboratory testing.
  • Established the frame work through auditing procedures and documentation to pass CLIA and CAP inspections
  • Enhanced laboratory efficiency by streamlining processes and implementing new technologies that optimized workflows.
  • Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.

Laboratory Technician

Natural State Laboratories/Natural State Genomics
11.2020 - 03.2022
  • Served as Lead Technician in High complexity PCR testing in a certified CLIA laboratory, training junior technicians on laboratory techniques and safety
  • Traveling Lab Technician | Boston and New Orleans | Apple Movie Production - Development and implementation of mobile laboratories in Boston and New Orleans to achieve high efficiency work flow for rapid and high complexity testing

Accessioner

Natural State Laboratories
09.2020 - 11.2020
  • Enhanced lab efficiency by organizing and prioritizing specimen processing tasks.

Nurse Assistant/Safety Sitter

Washington Regional Medical Center
05.2018 - 03.2020
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient''s needs.

Sales and Service

Scoot Tribe
05.2018 - 09.2018
  • As a startup company, Developed a platform for continued effective success by setting up detailed book keeping, sales room appearance, and sales and service standards.

Education

Masters Degree - Medical Microbiology and Cell Science

University of Florida Online

Bachelor of Science - Biology - Pre-Med

University of Arkansas, J. William Fulbright College of The Arts And Sciences
Fayetteville, Arkansas

Skills

  • Organizational skills
  • Cross-selling
  • Time management
  • Data analysis
  • Decision-making
  • Client retention
  • Conflict resolution
  • Effective communication
  • Product knowledge
  • Adaptability

Extracurricular Activities

Sigma Nu, Gamma Upsilon Chapter, Head of Alumni Relations, September 2017, March 2020, Built connections with past members to reestablish and strengthen relationship with alumni especially in the Little Rock area, First person appointed to this position in the fraternity history.

Timeline

Sales Executive/Account Manager Hybrid Role

Natural State Laboratories/Natural State Genomics
11.2023 - Current

Account Manager

Natural State Laboratories/Natural State Genomics
04.2023 - 11.2023

General Laboratory Supervisor - First Shift

Natural State Laboratories/Natural State Genomics
03.2022 - 04.2023

Laboratory Technician

Natural State Laboratories/Natural State Genomics
11.2020 - 03.2022

Accessioner

Natural State Laboratories
09.2020 - 11.2020

Sales and Service

Scoot Tribe
05.2018 - 09.2018

Nurse Assistant/Safety Sitter

Washington Regional Medical Center
05.2018 - 03.2020

Masters Degree - Medical Microbiology and Cell Science

University of Florida Online

Bachelor of Science - Biology - Pre-Med

University of Arkansas, J. William Fulbright College of The Arts And Sciences
Alex Freville