Alex Fundora
Miami Gardens,FL
Summary
Well oriented young man whose primary objective is to attain a challenging position within an organization promoting professional development.
Overview
5
5
years of professional experience
Work History
Front Desk
Fontainebleau Miami Beach
03.2023 - 12.2023
- Handled inquiries through phone calls or emails
- Entered data into computer systems and used technology to optimize and speed up procedures
- Created promptly reports for the company
- Checked guests in and out and assigned rooms, while informing them of offers available and activities/services offered by the hotel
- Offered first-class service while following the highest standards to ensure a pleasant experience for the guests
- Promoted positive guest relationships.
Retail Associate
Banana Republic
06.2020 - 02.2023
- Responsible for all credit/debit card and cash transactions
- Met and exceeded customers’ needs by providing them a pleasant shopping experience
- Encouraged customers to become loyal members by opening a credit card to enhance their shopping experience and benefits
- Displayed and arranged merchandise to create an appealing sales floor that encourages customers to make purchases.
Passenger Service
Qatar-Airways
07.2018 - 04.2020
- Job duties include assisting ticked passengers during check in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane.
- Airline stations passenger service agents at each gate before and during boarding to promote a positive guest experience.
Education
Diploma -
Miami Coral Park Senior High School
Miami, FL06.2018
Currently taking online classes - Business Administration
Miami-Dade College
Miami, FL08.2024
Skills
- Outstanding communication skills
- Customer service
- Data management
- Inventory and supply
- Administrative support
- Organizational skills
Languages
Hungarian
English
Spanish
Timeline
Front Desk
Fontainebleau Miami Beach
03.2023 - 12.2023
Retail Associate
Banana Republic
06.2020 - 02.2023
Passenger Service
Qatar-Airways
07.2018 - 04.2020
Diploma -
Miami Coral Park Senior High School
Currently taking online classes - Business Administration
Miami-Dade College