Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Gallegos

Pasadena,California

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

Work History

Server

Altadena Town and Country Club
Altadena, California
06.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.

Lead Food Runner

Altadena Town & Country Club
Altadena, California
06.2024 - Current
  • Assisted in the coordination of food delivery to guests' tables.
  • Monitored food quality and presentation standards.
  • Maintained stock levels of dishes and ingredients in the kitchen.
  • Assigned tasks to other Food Runners when needed.
  • Verified orders with customers before delivering them.
  • Provided excellent customer service by attending to guests' needs quickly and efficiently.
  • Conducted regular inventories of supplies and reported shortages or discrepancies immediately.
  • Set up stations for each meal shift according to established guidelines.
  • Replenished condiments, beverages, and other items as needed during service hours.
  • Performed light cleaning duties such as wiping down tables and counters, mopping floors, and washing dishes.
  • Checked tickets for accuracy prior to delivery of meals to customers.
  • Collaborated with chefs on menu plans and special requests from customers.
  • Examined trays prior to delivery for correct portion size, temperature, garnish.
  • Responded promptly to complaints or issues raised by guests regarding their orders.
  • Communicated regularly with waitstaff about order status updates throughout the shift.
  • Managed a team of Food Runners while providing guidance on proper procedures.
  • Removed dishes and glasses from tables for cleaning.

Education

High School Diploma -

Marshall Fundamental
Pasadena, CA
06-2023

Skills

  • Food Running
  • Table Bussing
  • Food Delivery
  • Team member support

Languages

Spanish
Professional

Timeline

Server

Altadena Town and Country Club
06.2024 - Current

Lead Food Runner

Altadena Town & Country Club
06.2024 - Current

High School Diploma -

Marshall Fundamental
Alex Gallegos