Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Rivas

Bethany Rivas

Rancho Cucamonga,MA

Summary

With my past as a certified Lifeguard with a proven track record at Altadena Town and Country Club, I've enhanced swimmer safety and satisfaction through vigilant monitoring and exceptional customer service. Skilled in CPR/AED and effective problem-solving, I significantly improved team coordination and reduced rule violations, demonstrating strong communication and teamwork abilities. I'm an eager employee and I'm always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable from past Employer. I'm a hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with strong ability to relate to people of all ages and backgrounds. Gained strong problem-solving abilities, willingness to learn, and excellent communication skills. Always ready to contribute to team success and achieve positive results. Positive attitude and mindset towards challenges and advance organizational objectives. Hard-work ethic and ready to contribute to a larger work setting and the success of a business/workplace.

Overview

3
3
years of professional experience

Work History

Lifeguard

Altadena Town and Country Club
04.2022 - 10.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Improved team coordination with structured communication drills.
  • Enhanced team effectiveness with regular feedback sessions and performance reviews.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Upheld hygiene standards in pool and surrounding area.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

High School Diploma -

John Marshall Fundamental Secondary School
Pasadena, CA
05-2024

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Public safety knowledge
  • Equipment management
  • Training and mentoring
  • Group and individual instruction
  • Safety consultation
  • Strong client relations
  • Full safety compliance
  • CPR/AED
  • Teamwork skills
  • Professionalism
  • Team building
  • Multitasking Abilities
  • Positive Attitude

Timeline

Lifeguard

Altadena Town and Country Club
04.2022 - 10.2024

High School Diploma -

John Marshall Fundamental Secondary School
Bethany Rivas