ALEX GONZALEZ
Miramar,FL
Summary
I am a self motivated, goal oriented team worker, looking to expand knowledge in the field while performing quality of work. I have advance computer skills, networking infrastructure and low voltage installations, basic mechanical experience with hand tools and power tools. I can be relied upon to help with the company goals.
Overview
17
17
years of professional experience
Work History
Cable Installation Technician
Comcast, Xfinity
Palm Beach, FL
02.2023 - Current
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Taught customers basic use of equipment based on service package and answered questions.
Operations Supervisor
Home on The Rock LLC
HIaleah, FL
07.2017 - 02.2023
- Built strong relationships with customers to promote the sales of Home products and services, perform great customers service to create secure recurrent customers and referrals. complete delivery of products to customers including transportation of heavy and fragile items, installation and assemble, test and demonstration of product delivered , cleaning and inspection of working area, document confirmation of delivery and assure high customer satisfaction, ask customers for reviews and referral prior to leave premises.
Sales Associate
Rooms To Go
Hialeah, FL
01.2012 - 05.2017
- Identify customers needs to recommend products and AD-On services, follow up to increase retention and cross selling. Promoted benefits of store finance and loyalty programs to encourage repeat business. use sales strategies to handle objections
HVAC Assistant
HVAC Contractor Mount Sinai Hospital
MIAMI BEACH, FL
08.2011 - 12.2012
- Mounted HVAC systems on frames, using hand tools and acetylene welding equipment,Installed expansion and control valves, used acetylene torches and wrenches. Drilled holes in floors, walls and roof to install equipment, using power saws and drills.
- Installed air purification systems, such as specialized filters and ultraviolet (UV) light purification systems, Install mini splits systems in small areas of the hospital. Complied with all applicable standards, policies and procedures, such as safety procedures and maintenance of clean work area.
Inside Sales Representative
DirecTV
Miami , FL
01.2007 - 08.2011
- Supervised a team of inside sales reps, managed daily performance and provided feedback to increase productivity.
- Took inbound calls on headset, promoting products and services to secure new accounts.
Education
SALES ASSOCIATE - REAL ESTATE
GOLD COAST SCHOOL
DORAL FLORIDA03.2018
A.S - NETWORK AND SYSTEMS ADMINISTRATION TECH
SHERIDAN TECHNICAL COLLEGE
HOLLYWOOD FL07.2006
HIGH SCHOOL DIPLOMA -
MIAMI DADE COMUNITY COLLEGE
MIAMI FL 07.2005
3 Years - ELECTRICAL ENGINEERING
UNIVERSIDAD BICENTENARIA DE ARAGUA VENEZUELA
MARACAY - VENEZUELA 12.2000
Skills
- Goal-Oriented, problem solver, teamwork Leadership and customer satisfaction
- Maintenance and Repair, skilled with power and hand tools to effectively work with trade related Jobs
Timeline
Cable Installation Technician
Comcast, Xfinity
02.2023 - Current
Operations Supervisor
Home on The Rock LLC
07.2017 - 02.2023
Sales Associate
Rooms To Go
01.2012 - 05.2017
HVAC Assistant
HVAC Contractor Mount Sinai Hospital
08.2011 - 12.2012
Inside Sales Representative
DirecTV
01.2007 - 08.2011
SALES ASSOCIATE - REAL ESTATE
GOLD COAST SCHOOL
A.S - NETWORK AND SYSTEMS ADMINISTRATION TECH
SHERIDAN TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA -
MIAMI DADE COMUNITY COLLEGE
3 Years - ELECTRICAL ENGINEERING
UNIVERSIDAD BICENTENARIA DE ARAGUA VENEZUELA