Alex Gudnitz
Manassas Park,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk Technician position. Ready to help team achieve company goals.
Overview
4
4
years of post-secondary education
1
1
Certification
Work History
IT Help Desk Technician Intern
Manassas Park High School
Manassas Park, VA
08.2023 - 01.2024
- Provided customer service by helping students with computers and equipment
- Helped students and teachers by troubleshooting computer issues and replaced laptop parts
- Helped students set up usernames,passwords, and delivered computers
- Installed RAM, SSDs and HDDs inside of computers
- Managed ticket systems to help students resolve Computer issues
Education
High School Diploma -
Manassas Park High School
Manassas Park, VA 09.2020 - 06.2024
Skills
- Windows 10/11 OS
- Computer Troubleshooting
- Basic command line functions
- Ticket management
- Hardworking
- Virtual Machines (VirtualBox, VMware Workstation Pro)
- Remote Desktop (TeamViewer)
- Hardware installation
Certification
CompTIA A+ Certification, 05/09/25
Timeline
IT Help Desk Technician Intern
Manassas Park High School
08.2023 - 01.2024
High School Diploma -
Manassas Park High School
09.2020 - 06.2024
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