Nathan Hendrix
Saint Charles,MO
Summary
Motivated professional with 4 years of leadership experience seeking to transition into an IT role. Strong background in problem-solving, customer support, and troubleshooting systems in fast-paced environments. Currently building technical skills and pursuing a long-term career in IT.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Aldi USA
09.2021 - Current
- Managed daily store operations and supervised a team in a fast paced environment
- Provided customer support and resolved issues efficiently, including troubleshooting point-of-sale issues
- Trained and onboarded new employees on store systems and standard operating procedures
Education
High School Diploma -
Francis Howell Central
Cottleville, MO05-2016
No Degree - Animation
Missouri State University
Springfield, MOSkills
- Troubleshooting hardware and software issues
- Diagnosing and resolving system performance issues
- Printer setup and connectivity troubleshooting
- Basic networking knowledge (Wi-Fi, routers, connectivity)
- Windows 10/11 OS
- Customer support & issue resolution
- Point-of-sale (POS) systems
- Team leadership and training
- Time management in high-volume environments
Certification
- Currently studying for CompTIA A+
Timeline
Assistant Store Manager
Aldi USA
09.2021 - Current
High School Diploma -
Francis Howell Central
No Degree - Animation
Missouri State University