Alex Hargrave
Contractor
Peculiar,MO
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 5 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Dealer Sales & Service Consultant
Deluxe Corporation
Peculiar, MO
04.2022 - Current
- Discussed options with clients and determined appropriate plans.
- Documented payment details and personal information on customer accounts.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Field Service Supervisor
American Utilities Service
Lenexa, KS
01.2017 - 04.2022
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Reworked positions and workflow based on individual abilities and production targets.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma - Business Administration And Management
Thornton Township High School
Harvey, IL 08.2008 - 05.2011
Associate of Science - Business Administration, Business Management
Chicago State University
06.2014 - 05.2014
Skills
Leadership
Timeline
Dealer Sales & Service Consultant
Deluxe Corporation
04.2022 - Current
Field Service Supervisor
American Utilities Service
01.2017 - 04.2022
Associate of Science - Business Administration, Business Management
Chicago State University
06.2014 - 05.2014
High School Diploma - Business Administration And Management
Thornton Township High School
08.2008 - 05.2011