Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Sykes

Tyler Sykes

Rochester Hills

Summary

Dynamic marketing professional with a proven track record at Epsilon, adept in digital marketing and exceptional at building client relationships. Excelled in creating impactful marketing solutions, evidenced by managing over 100 client accounts and significantly increasing brand awareness. Combines excellent communication skills with leadership to drive team success and client satisfaction.


Extremely down to earth and people orientated. Passionate love for sports having competed at the college level. Excited go-getter constantly looking to connect and further my professional career.

Overview

8
8
years of professional experience

Work History

Dealer Marketing Consultant

Epsilon
10.2022 - Current
  • Managed over 100 client facing accounts for Ford Motor Company.
  • Responsible for providing marketing solutions to automotive dealer clients within assigned territory (Michigan, Indiana & Ohio).
  • Creating, analyzing and presenting reports on the results of marketing programs to clients during regularly scheduled dealer visits.
  • Prepping/strategizing marketing campaigns ranging from direct mail, email and digital platforms.

Marketing Specialist

NITS Solutions
10.2021 - 10.2022
  • Client facing role to help build relationships between dealer wholesale parts operations.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Streamlined communication processes, leading to improved collaboration between clients.
  • Collaborated with creative teams to develop visually appealing marketing materials.


District Parts and Service Manager

Honda
05.2021 - 10.2021
  • Provided dealer consulting and support to improve the service customer experience.
  • Served as liaison between American Honda Motor Company and Honda/Acura dealerships.
  • Identify specific gaps between AHM Objectives and actual Dealer performance in the areas of customer satisfaction with focus on convenience and treatment, customer pay repair order growth, Honda/Acura Genuine Parts and Accessory sales.

Marketing/Client Services Internship

Epsilon
06.2018 - 08.2018
  • Participated in day to day marketing/digital marketing strategies and analysis for General Motors and Ford Motor Company.
  • Competed in national Epsilon internship project, presented power points based on some of Epsilon's biggest clients such as Sephora, Dunkin Donuts, and more.

Client Services Internship

AAA Insurance Company
05.2017 - 08.2018
  • Worked as a client services intern, working first hand with various agents and clients in order to meet specific needs of customers.
  • Took part in professional sporting events for AAA. This involved promoting new policies within the company at different sporting events in order to bring in new clients and broadcast new services being offered.

Education

Bachelor of Communications - Marketing

Albion College
Albion, MI
05-2018

Marketing

Marygrove College
Detroit, MI

Skills

  • Excellent customer service skills
  • Excellent communication
  • Very personable and people-orientated
  • Quick thinking
  • Motivated team player
  • Social media skills
  • Leadership
  • Digital marketing
  • Quick learner
  • Public speaking

Timeline

Dealer Marketing Consultant

Epsilon
10.2022 - Current

Marketing Specialist

NITS Solutions
10.2021 - 10.2022

District Parts and Service Manager

Honda
05.2021 - 10.2021

Marketing/Client Services Internship

Epsilon
06.2018 - 08.2018

Client Services Internship

AAA Insurance Company
05.2017 - 08.2018

Bachelor of Communications - Marketing

Albion College

Marketing

Marygrove College

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Tyler Sykes