Alex Hernandez
Chattanooga,TN - Tennessee
Summary
Accomplished 5+ years of customer service along with cable contracting experience. Confident in completing independent tasks in the field along with collaborating with others in a restaurant setting. Specialties include: attention to detail, multi-tasking, problem solving, contracting and customer service skills.
Overview
7
7
years of professional experience
Work History
Wait Staff Member
Chuy's Tex-Mex Restaurant
06.2023 - Current
- Managed high-stress situations effectively while accommodating to customer's requests.
- Memorized over 40 menu items and rotating specials to tailor guest's needs.
- Prioritized time management and organizational skills to help with a smooth workflow.
- Collaborated and communicated with all of kitchen staff to ensure quality customer service
Cable Contractor
AH Interprises
08.2021 - 12.2022
- Mapped out cable lines and analyzed faulty equipment to update cable systems.
- Enhanced network performance by efficiently diagnosing cable issues and mapping out updated systems.
- Skillfully utilized industry-specific tools and equipment to complete tasks accurately and within deadlines.
- Delivered comprehensive training sessions to new hires, promoting consistent quality standards across the team.
Wait Staff Member
Cheddars Stratch Kitchen
01.2018 - 11.2021
- Skillfully served 50-75 customers a shift, making warm relationships with reoccurring guests.
- Accurately managed a point of sale system while efficiently communicating details to staff members.
- Maintained cleanliness in the front and back of house in the restaurant.
- Demonstrated multi-tasking abilities like restocking and helping other team members in high-paced situations.
Education
2022-2024 - Physical Therapy Assistant Program
Chattanooga State Community College
Chattanooga, TNGrace Baptist Academy
Chattanooga, TN05-2013
Skills
- Detail oriented
- Time management
- Customer service
- Multi-tasking
- Problem solving
- Adaptability
Timeline
Wait Staff Member
Chuy's Tex-Mex Restaurant
06.2023 - Current
Cable Contractor
AH Interprises
08.2021 - 12.2022
Wait Staff Member
Cheddars Stratch Kitchen
01.2018 - 11.2021
2022-2024 - Physical Therapy Assistant Program
Chattanooga State Community College
Grace Baptist Academy
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