Skilled multitasker and student with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Parkway Golf Course
05.2022 - Current
Bussed and reset tables to keep dining room and work areas clean.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Served food and beverages promptly with focused attention to customer needs.
Beverage Cart Server
Parkway Golf Course
05.2021 - Current
Greeted guests and inquired into beverage choices.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Managed closing duties by restocking items on cart.
Engaged in suggestive selling and other sales techniques.
Established rapport with customers by providing friendly and attentive service.
Processed payments for orders and provided customers with change.
Receptionist Assistant
Witt Ford Dealership
06.2020 - 08.2020
Confirmed appointments, communicated with clients, and updated client records.
Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered central telephone system and directed calls accordingly.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Education
Bachelor of Science - Biology
University of Wisconsin-Madison
Madison
05.2025
High School Diploma -
Coleman High School
Coleman
05.2021
Skills
Order Management & Accuracy
Resident Support
Guest Engagement
Problem Solving
Sales Techniques
Hospitality Service Expertise
Strong Work Ethic
Organization
Detail Oriented
Memory retention
Certification
Certified Phlebotomist Technician, Phlebotomy Career Training - May-December 2023