Alex Jung
Cincinnati,OH
Summary
Compassionate aspiring Physical Therapist focused on enhancing patient mobility and health. Aiming to contribute as an Outpatient Physical Therapy Aide while developing skills to support patient recovery. Strong teamwork, time management, and communication skills drive effective collaboration in clinical settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Services Representative
Planet Fitness
Cincinnati, OH
05.2023 - Current
- Delivered exceptional customer service to members and guests, enhancing their experience in a fast-paced fitness environment.
- Assisted with membership sign-ups, cancellations, billing questions, and account updates.
- Managed front desk operations, streamlining check-ins, phone inquiries, and scheduling for improved member accessibility.
- Resolved member concerns promptly, fostering a positive gym experience and member satisfaction.
- Developed strong communication skills through daily interaction with members, coworkers, and administrative staff.
Intern
Defiance Physical Therapy
Defiance, OH
01.2025 - 04.2025
- Completed 120 hours of experience in a professional physical therapy environment.
- Participated in blood flow restriction (BFR) therapy, cupping therapy, and dry needling procedures, expanding clinical knowledge and skills.
- Prepared cupping therapy, ice and heat packs, and stem cell patches for patient treatment, enhancing therapeutic effectiveness.
- Observed and assisted licensed physical therapists during patient evaluations and treatment sessions.
- Ensured cleanliness, safety, and compliance of treatment areas, contributing to a safe and professional environment for patient care.
Dining Services
Steak N Shake
Cincinnati, OH
05.2022 - 08.2023
- Provided friendly, efficient customer service, enhancing guest experience in fast-paced restaurant.
- Coordinated with team members for timely order completion, contributing to overall guest satisfaction.
- Prepared food items adhering to quality and safety standards, ensuring customer satisfaction.
- Maintained the cleanliness of dining areas, kitchen stations, and service counters.
Hardscape Installer
Midwest Stonescapes
Cincinnati, OH
11.2021 - 04.2022
- Installed hardscape features, including patios, walkways, retaining walls, and landscaping elements, according to project plans.
- Measured and leveled surfaces to prepare for installations, ensuring structural integrity and quality outcomes.
- Organized and maintained materials and equipment in warehouse, supporting efficient jobsite operations.
Education
Bachelor's Degree - Exercise Science Pre-Physical Therapy
Defiance College
Defiance, OH05.2026
High School Diploma -
Colerain High School
Cincinnati, OH05.2022
Skills
- Customer Service
- Communication
- Teamwork
- Organizational skills
- Time management
- Adaptability
- Planning
- Leadership
- Patient assessment
- Familiarity with physical therapy equipment
- Rehabilitation techniques
Certification
CPR Certification
Timeline
Intern
Defiance Physical Therapy
01.2025 - 04.2025
Member Services Representative
Planet Fitness
05.2023 - Current
Dining Services
Steak N Shake
05.2022 - 08.2023
Hardscape Installer
Midwest Stonescapes
11.2021 - 04.2022
Bachelor's Degree - Exercise Science Pre-Physical Therapy
Defiance College
High School Diploma -
Colerain High School