Dedicated to producing exceptional guest experience through immersive story telling and individualized communication. Proven ability to manage unique work flows and ensure safety standards are kept.
Overview
7
7
years of professional experience
Work History
Attractions Cast Member
Disneyland Resort
Anaheim, CA
10.2023 - Current
Host/Hostess
Delivered exceptional guest experiences through storytelling and personalized interactions.
Ensured safety procedures were followed while maximizing efficiency.
Trainer (2024)
Performed training for both new and current cast to achieve operational excellence at my attraction.
Collaborated with cast and leadership teams to produce informational guides to uphold safety standards.
Lead (2026)
Managed schedules and workflow to guarantee operational efficiency.
Provided feedback to cast in order to maintain or improve business standards.
Collaborated with different departments to follow safety protocols and create a more positive guest experience.
Warehouse Manager
Natures Treasures
Buena Park, CA
10.2021 - 10.2023
Reduced operational costs by maximizing inventory use, both in-store and in the warehouse.
Created new inventory management systems to better communicate operational needs.
Receptionist
Gracie Barra West Anaheim
Anaheim, CA
09.2020 - 10.2023
Managed front desk operations, providing customer service to present clients and fostering new ones.
Increased new client list by 60% through advertising endeavors and face-to-face interactions.
Associate
Wetzel's Pretzels
Anaheim, CA
10.2019 - 08.2020
Ensured both product quality and operational cleanliness to create positive guest experiences.
Managed cash and receipts to guarantee proper cash flow.
Lifeguard
Knotts Berry Farm Soak City
Buena Park, CA
05.2019 - 08.2019
Monitored pool areas to ensure guest safety.
Responded to emergencies, administering first aid and CPR as necessary.
Education
Bachelor of Science - General Management
California State University, Fullerton
Fullerton, CA
05-2025
Skills
Safety awareness
Strong problem solving
Ride control operation
Equipment operation
Timeline
Attractions Cast Member
Disneyland Resort
10.2023 - Current
Warehouse Manager
Natures Treasures
10.2021 - 10.2023
Receptionist
Gracie Barra West Anaheim
09.2020 - 10.2023
Associate
Wetzel's Pretzels
10.2019 - 08.2020
Lifeguard
Knotts Berry Farm Soak City
05.2019 - 08.2019
Bachelor of Science - General Management
California State University, Fullerton
Boy Scouts of America - Eagle Scout
Developed a project to benefit my community.
Provided food and utilities to my local food bank to help those in need.
Collaborated with my community to maximize donations.