ALEX KRAMER
Charlotte
Summary
Experienced with managing multiple retail locations, ensuring seamless operations and consistent performance. Uses strategic planning to optimize store efficiency and improve customer satisfaction. Track record of fostering team collaboration and adaptability to meet changing needs.
Overview
9
9
years of professional experience
Work History
AT&T Multi-Store Manager
AT&T
Lansing, MI
11.2021 - Current
- Increased revenue by 600% across multiple locations.
- Streamlined the hiring, training, and development processes for new hires to ensure their success.
- Implemented a new program to track sales, trends, and goal attainment.
- Oversaw daily operations across multiple store locations, ensuring compliance with company policies.
- Mentored store managers in leadership practices, fostering a collaborative work environment.
Lawn & Landscaping Supervisor
Bills Lawn & Landscape
Osseo, MI
04.2018 - 10.2021
- Directed, motivated, trained, and coordinated crew activities in landscaping, grounds keeping, and route planning to enhance operational effectiveness.
- Developed efficient workflows that improved productivity across multiple job sites.
- Managed inventory of landscaping materials and tools, optimizing usage and reducing waste.
- Improved client satisfaction by providing exceptional customer service and addressing specific landscaping needs.
CNC Lead Machinist
Levy Machining
Hanover, MI
09.2018 - 04.2019
- Met production schedules and deadlines, ensuring timely project completion. Coached and led CNC machinists, fostering a collaborative and skilled team environment. Provided management with actionable feedback on production metrics and goals to drive continuous improvement.
- Oversaw machining operations to ensure adherence to quality standards and production timelines.
- Analyzed blueprints and technical drawings to determine optimal machining processes for various projects.
Delivery Driver and Warehouse Manager
Longstreet Living
Coldwater, MI
04.2017 - 04.2018
- Achieved inventory accuracy, coordinated order fulfillment, and planned routes for efficient delivery of multiple trucks.
- Operated delivery vehicles safely, ensuring timely and accurate deliveries to clients.
- Navigated efficient routes using GPS technology to optimize delivery schedules.
Education
High school or equivalent - General
Camden-Frontier
Camden, MI05.2016
Skills
- Retail operations
- Recruitment and hiring
- Employee scheduling
- Customer service
- Time management
- Problem-solving
Accomplishments
2025 & 2026 Summit Winner
Timeline
AT&T Multi-Store Manager
AT&T
11.2021 - Current
CNC Lead Machinist
Levy Machining
09.2018 - 04.2019
Lawn & Landscaping Supervisor
Bills Lawn & Landscape
04.2018 - 10.2021
Delivery Driver and Warehouse Manager
Longstreet Living
04.2017 - 04.2018
High school or equivalent - General
Camden-Frontier