Alex Krienitz
Sugar Grove,IL
Summary
Dynamic professional with a proven track record at Fireside Grille, excelling in exceptional customer service and guest engagement. Leveraged strong work ethic to enhance customer experiences, achieving significant repeat business. Skilled in cash handling and high-volume dining, adept at fostering positive relationships and motivating clients towards fitness goals at Pound 4 Pound Fitness.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Fireside Grille
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Personal Trainer
Pound 4 Pound Fitness
09.2019 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased client retention through consistent communication, motivation, and support.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Education
Associate of Science - Communications
Waubonsee Community College
Sugar Grove, IL05-2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
Timeline
Server/Bartender
Fireside Grille
12.2022 - Current
Personal Trainer
Pound 4 Pound Fitness
09.2019 - Current
Associate of Science - Communications
Waubonsee Community College
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