Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEX LOPEZ

Hialeah,Florida

Summary

Multitalented and proactive professional, offering over 3 years of comprehensive experience in the retail sector with a special focus on customer service. Excellent skills in communication, problem-solving, and teamwork that contribute to improving customer experiences and boosting business success. Currently studying Business Administration at Miami Dade College. Fluent in English and Spanish with an additional 4-year extensive training in Information Technology and Computing. Seeking a position in Social Media and Marketing to apply they skills and experience in driving brand growth and enhancing digital presence. Proficiency in Photo editing for Social Media platforms. Excellent understanding of Online Marketing Strategies. Excellent Teamwork and Collaboration Skills. Strong experience in Payment Processing and Cash Handling. Knowledge of Restaurant Operations including Food & Beverage Service. Experience in Developing Presentations and Reports. Strong skills in Web Traffic Management and Lead Generation. Proficient in Adobe Creative Cloud. Experience in Market Research and Marketing Team Collaboration. Advanced Scheduling and Time Management Skills. Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Service Champion, Taco Bell, Service Champion, McDonald's
02.2023 - Current
  • Skilled at working independently and collaboratively in the team environment
  • Self-motivated, with an strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in the team setting, providing support and guidance

01.2012 - 06.2020
  • Greeted customers, answered questions, and took orders in a friendly and efficient manner
  • Processed payments and ensured the accuracy of transactions
  • Regularly maintained and cleaned counter areas
  • Handled cash efficiently and regularly dropped excess cash into the safe
  • Assisted with food and drink preparation according to hygiene standards.

Education

High School Diploma - Business Administration

Miami Lakes Educational Center, Miami Dade College
Hialeah
06.2023

Skills

  • Expert proficiency in
  • Microsoft Office Suite including Word and Excel
  • Media Relations
  • Trade Media
  • Campaign Planning
  • Communication Expertise
  • Microsoft Office
  • Marketing and Advertising
  • Product Promotion
  • Social Media Campaign

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Service Champion, Taco Bell, Service Champion, McDonald's
02.2023 - Current

01.2012 - 06.2020

High School Diploma - Business Administration

Miami Lakes Educational Center, Miami Dade College
ALEX LOPEZ