Detail-oriented and adaptable individual with experience in warehouse and sales environments. Known for strong problem-solving abilities and effective multitasking, ready to support team objectives and drive high levels of customer satisfaction.
Overview
9
9
years of professional experience
Work History
Runner, Packer, Picker
Amazon
Woodburn, OR
10.2024 - 12.2025
Executed efficient item retrieval and delivery processes within warehouse environment.
Coordinated with team members to optimize workflow and minimize delays.
Monitored inventory levels and reported discrepancies to ensure accuracy.
Operated handheld scanners to track products throughout fulfillment process.
Adapted quickly to changes in operational demands and priorities.
Maintained cleanliness and organization of work area to enhance productivity.
Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
Sales Associate
Rocket Stores/United Pacific
Salem, OR
04.2022 - 09.2024
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Managed inventory levels, ensuring stock availability and timely restocking of merchandise.
Processed transactions accurately using point-of-sale systems to maintain operational efficiency.
Collaborated with team members to achieve sales targets and improve store performance.
Trained new staff on customer service protocols and store procedures for seamless operations.
Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
Implemented visual merchandising strategies to optimize product displays and attract customer attention.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sheet Metal Worker
Bruce and Dana
Salem, OR
01.2017 - 04.2022
Fabricated and assembled sheet metal components to meet project specifications and quality standards.
Operated tools such as shears, brakes, and welders to perform precise metalworking tasks.
Interpreted blueprints and technical drawings to accurately execute designs for various projects.
Collaborated with team members to optimize workflow and improve production efficiency on the shop floor.
Mentored junior workers on safety protocols, equipment operation, and best practices in sheet metal fabrication.
Conducted regular inspections of finished products to ensure compliance with industry regulations and quality benchmarks.
Assisted in training new hires on machinery usage, safety measures, and operational standards within the workshop.
Fastened joints and seams together to assemble components into sheet metal products.
Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
Completed projects on time by effectively prioritizing tasks and maintaining focus on work progress.
Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
Maintained a clean and organized workspace, promoting an efficient and safe working environment for all staff members.
Assisted in training new hires on the proper use of tools, equipment, and best practices in sheet metal work.
Collaborated with team members to troubleshoot issues and streamline production processes for increased productivity.
Demonstrated expertise in various techniques such as bending, rolling, forming, cutting, punching, drilling, riveting, soldering, and brazing of sheet metal materials.
Participated in regular team meetings, providing valuable input and feedback for continuous process improvement initiatives.