Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandra Maloney

Cranston

Summary

Experienced Retail Sales Lead with 3.5 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Educator

Lululemon Athletica
11.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Assumed POL (Product Operations Lead) from Oct. 2024-Feb. 2025, which involved managerial duties.
  • Completed thorough opening/closing procedures without supervision, ensuring a secure and orderly store environment.

Senior Brand Ambassador

American Eagle Outfitters, Inc (Aerie)
01.2022 - 06.2024
  • Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted in setup of flagship store in New York City (Soho).
  • Collaborated with management on a regular basis to carry out floor resets.

Education

No Degree - Kinesiology

University of Rhode Island
Kingston, RI
05-2027

Skills

  • Store operations
  • Brand awareness
  • Customer service
  • Driven work ethic
  • Sales team leadership
  • Cash handling
  • Training and mentoring
  • Store opening and closing
  • Reliable and responsible

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Educator

Lululemon Athletica
11.2023 - Current

Senior Brand Ambassador

American Eagle Outfitters, Inc (Aerie)
01.2022 - 06.2024

No Degree - Kinesiology

University of Rhode Island

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Alexandra Maloney